FragranceShop.comReviews of fragranceshop.com

I'm not gonna lie, after seeing all the bad reviews, I got worried that I had gotten scammed. I chose the standard shipping and came 5 days after purchasing so pretty good shipping. Customer support was lacking and I resent some emails and really did urge them. I just recieved the fragrance and its too fire likes its so good. Some yall gotta be lieing idk how yall got scammed. W fragrance shop.

I always order from FragranceShop.com. The prices are great and the selection unsurpassed. The service and delivery could not be better. A highly recommended choice for your fragrance needs.

Shopping was easy! Smooth transaction. Purchase described perfectly. Great price! Quick delivery!

THe order arrived quite quickly --- just a few days after I placed it. Fragrance Shop has great prices, too.

I received the wrong cologne. I sent it back, and I was told I would get credit to buy another cologne. I have not received any credit. I emailed them and no response. It has been 3 weeks already. Do not trust them.

UPDATED: I have been a loyal customer of Fragranceshop for 16 years and the Fragranceshop I know have been great, amazing, wonderful, 5star, A+, reliable, great packaging, professional customer service, authentic, friendly, and I can go on to name all my positive thoughts about this fragrance store until they sent me my 3 orders that is worth of $150.00 in a poly bag with no support of protection other than another poly bag with a flimsy tiny bubblets. I knew right away that they sent me dinged and damaged original boxes of the items that nobody wants to buy and that they can’t sell. I sent them an email about it including photos of the poly bag and the damaged product’s original box and the reply I got from the cs-fragrance shop was: “ They are sorry that I am not satisfied with my order. They emailed me a copy of their refund policy. It discloses that I will have to pay for my return labels plus I will have to pay for the restocking fee and pay 2.9% just for using PayPal, last but not least of their demands they will have to charge me a shipping fee for the shipping label used for delivering those products to me for free.” They always ship me my ordered products in a box and all of a sudden they shipped my expensive orders in a poly bag and then showed me that I will have to pay all the fees for complaining and returning them even though the fault started on their end. So now I decided not to return the items because of their expensive return policy threat! What a joke!!

Great customer service, I was nervous to order since the mix reviews. However I got the actual perfume.

I HAVE YET TO RECEIVE MY ORDER THAT I PLACED ON FEBRUARY 11, I HAVE SENT SEVERAL EMAILS REQUESTING A REFUND AND CANCEL MY ORDER, I HAVE YET TO RECEIVE A RESPONSE FROM THE COMPANY. THEY DON'T HAVE A PHONE NUMBER TOWARDS CUSTOMER SERVICE. I FEEL THEY HAVE JUST TAKEN MY MONEY !!!