FragranceShop.comShop for fragrances, discount perfume, cologne and gift sets for men and women at Fragrance Shop
FragranceShop.com (fragranceshop.com) has 770 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Thomas L H.
I ordered Joop but I had some that I had from Macey and it would last a lot longer. Someone told me that the more expensive has more oils which makes it last longer. I think your Joop must have more alcohol in it. It is cheap but I like a fragrance to last better and have people ask what are wearing ,it smells great but I don't think they can smell this after I have it on. Thanks
Beth M.
I was disappointed as to the fragrance of the Halston oil is different from the perfume. I wish I knew that before purchase.
Phillip G.
Everything was good but the shipping was pretty slow. Price was good and the item arrived complete and as described.
geraldine K.
I orderd 2 and recived 3 now am paying for something I didt order and I could fine any body to contact
Response from FragranceShop.comSep 21, 2026
We’re sorry for the confusion and that you had difficulty contacting us. Our records indicate that two separate orders were placed on August 18, one for two bottles and another for one bottle. The two-bottle order was delivered on August 22, and the one-bottle order was delivered on August 24. If you need further assistance, please contact our customer service team
Michelle
not much perfume comes out of either roll on
Response from FragranceShop.comAug 28, 2026
Thank you for your feedback. We are sorry to hear that you are not completely satisfied with your order. If a simple adjustment like applying a bit of gentle pressure to loosen the rollerball does not resolve the issue, please feel free to reach out to our customer service team directly through our website. We would be glad to assist you.
Peter Tan N.
The merchandise was not real. It did not have the same smell as the original
Response from FragranceShop.comJun 9, 2026
We're sorry to hear you're disappointed with your product. Please rest assured that we only sell 100% authentic products sourced from authorized distributors. Fragrances can sometimes experience subtle changes due to manufacturer reformulations or batch variations. We want to ensure you are taken care of, so please contact our customer service team directly so we can look up your order and properly review your concerns
DJ
The bottle of perfume that I ordered for a gift arrived merely wrapped in bubble wrap/no box, and NO LID on the bottle. It appeared used. I then saw the fine-print in the description: that I purchased a "Tester" that may arrive without complete packaging. This turned out to be more expensive than if I had purchased NEW direct from the manufacturer distributor.
Response from FragranceShop.comJun 9, 2026
We regret that you were dissatisfied with your purchase. As stated in the product description, tester fragrances are brand new and authentic; however, they may be supplied without the original retail packaging or cap. The item was not previously used.
Tim B.
I was disappointed with the taste that was wet and the taste was different and not that great!
Response from FragranceShop.comMay 29, 2026
Thank you for your feedback. However, it looks like this review might have been left for the wrong business. We only sell perfumes, so this doesn't seem related to our products at all! If you did purchase a fragrance from us and have a question about your order, please feel free to reach out to our customer service team directly so we can look into it for you.
