FragranceShop.comReviews of fragranceshop.com

Response from FragranceShop.comJul 25, 2026

Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future

Response from FragranceShop.comJul 25, 2026

Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future

Response from FragranceShop.comJul 14, 2026

We understand your frustration with the delivery delay, but we want to assure you that we have not stolen your money. Your order was shipped on July 2nd via USPS (Tracking: 9261290339726006530872). According to USPS, the package is currently delayed but still actively in transit. We checked our system and did not receive any emails from you, but we see you have opened a dispute with Afterpay. We would have gladly resolved this for you directly had you reached out, but we will now provide the active tracking details to Afterpay to help resolve the dispute.

Response from FragranceShop.comJul 13, 2026

We are sorry to hear about your experience. We want to ensure every customer gets exactly what they ordered, but we are currently unable to locate an order matching your name. Please contact our customer service team directly with your order details so we can investigate this right away. Please note that we have a 30-day return policy to ensure you are fully satisfied with your purchase.

Response from FragranceShop.comJul 13, 2026

Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future

Response from FragranceShop.comJul 13, 2026

Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future

Response from FragranceShop.comJul 10, 2026

We are sorry to hear about your experience. Unfortunately, we are unable to identify your order using the name “customerlw” We have contacted you through Trustpilot requesting additional information. Please reply with your order details so we may investigate further. If a refund was previously denied, this would generally indicate that the carrier confirmed delivery and provided proof of delivery

Response from FragranceShop.comJul 10, 2026

Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future