Valued C.
Product not what I was expecting most…
Product not what I was expecting most fragrances smells like rubbing alcohol Made a purchase and before walking out of the store I change my mind because I wasn’t happy whit the purchase and try to return it and they told me no refunds I learn the lesson I won’t come back or recommend to anyone bad quality product
Response from Fragrance OutletJan 10, 2024
We are sorry to hear that you are not 100% satisfied with your experience with us. I assure you that we have addressed this issue with relevant team members and are actively working on making sure these kinds of situations happen as infrequently as possible. We hope that you will give us another chance and continue to trust us as your fragrance retailer. Thank you! Your feedback helps us do better.


