Valued C.
I went in for one item and was told I…
I went in for one item and was told I couldn’t get one fragrance alone because it was part of a sale. Odd, but okay. The person helping me mumbled, and did not speak clearly which was frustrating and confusing. Instead of asking what I liked she started spraying random scents. A sale was advertised and when the items got rang up, the total was more than the advertised sale and the representative couldn’t comprehend my confusion. I ultimately settled for fragrances I didn't want all because the one item I wanted couldn’t be purchased individually.
Response from Fragrance OutletOct 23, 2026
We are sorry to hear that you are not 100% satisfied with your experience with us. Please contact us at [email protected]. Fragrance Outlet Customer Service Team


