FpinsolesReviews of fpinsoles.com

Slow shipping, sneaky shipping insurance charge for insoles.., and customer service ignored my email when I contacted them for a status update after no shipment for 3 business days. After receiving the order, they were apparently out of stock of what I had ordered so they sent me the wrong graphic and thickness instead of contacting me. Oh, and they tried to hide the wrong thickness by putting it plastic bag saying "Hi" when the insole has "Mid" printed on it. Lots of red flags and unethical behavior going on here. Edit in response to seller: Shipping insurance is optional but it defaults to included so it's easy to overlook if you don't scan the itemized details before clicking the submit button. It also ships USPS which includes $100 dollars of insurance base, so completely unnecessary for insoles.

These are the best insoles actually cured my plantir fascia. I had a a crazy pain in between my heel and middle of my foot. I got a pair of the cheapest version they make and after 2-3 weeks of wearing them to work standing on a solid cement floor my foot felt better and I was able to skateboard again. I have had 2 pairs total in the past 3-4 years and they have lasted and helped my feet feel better. I’m 35 years old and these have allowed me to still jump down stairs on my skateboard. Don’t listen to any of these bad reviews, they make no sense and seem like it’s a way to sabotage the company

Fp footwear deserves WAY more love than they get. I’ve been skating their shoes since 2019 and haven’t skated anything else. I’m sure all the name brands are all that and a bag of chips but no matter what, they will never compare to what FP does for the skate community. I haven’t felt primo pain/bruising ever since I made the switch. If you just don’t know about it, it’s true fit and start with any pair that speaks to you. No matter what you choose, you’ll never want to go back! And think about it…. Just under $100 for a pair that will last longer than literally any other shoe.

Literally best insoles out there, I recommend them to everyone and they have helped me so much

Insoles were a game changer when dealing with my bruised heels. Can’t wait to try all the other options they have. These really do work

My first review didn’t change anything, so here we are again. I initially contacted customer support in January. Today, it’s July, and after more than 7 months, my issue is still unresolved. What I keep receiving are the same generic responses: 10/06: “We have explained the full issue and later reshipped the shoes…” 18/06: “I have requested the warehouse to resolve your issue right away.” 28/06: “I have informed the warehouse for your issue and they have issued a replacement for you.” 30/06: “Please check your inbox or spam folder for the latest update.” The problem? There is no email. Nothing in my inbox. Nothing in my spam folder. For months, I have been hearing that the warehouse has been contacted, that a replacement has been issued, that the issue is being resolved “right away”… yet nothing actually happens. At this point, I genuinely wonder if anyone is really handling customer cases or if these are simply automated replies sent to buy time. I returned a pair of shoes that didn’t fit. Since then, I have received the wrong pair in the wrong size, countless promises, and zero resolution. More than 7 months later, my case is still open. Judge their professionalism for yourself. Edit July 22 2026 : I have finally been contacted by someone from the customer support team who took ownership of my case. After several months of frustration, my issue has now been resolved in a professional and efficient manner. I truly appreciate the time and effort this person dedicated to finding a fair solution. While I still believe the process took far longer than it should have, I also believe it’s important to acknowledge good customer service when it happens. Thank you to the person who stepped in and handled my case professionally. It made all the difference.

Excellent customer service which is hard to find now days, at least for me. Im serious these people take care of you and make your purchase or investment worth the price. Will always recommend FP even more now.

I wish I could give more stars. As a parkour athlete of 10+ years I can highly recommend the fluidx insoles absolutely changed the game for me!!