FpinsolesReviews of fpinsoles.com

Insoles were not very comfortable. The small pocket of fluid in the center felt like a hard ball which left my feet feeling sore and tense. The fluid wasn’t even in either sole, my right having a smaller ball than the left. They didn’t last and not satisfied at all considering the price. Also got some slides which didn’t come in the right size… I decided I didn’t want to wait all over again to ship it back and receive another pair. I never wore em till recently and only lasted a few months till they started coming apart from the top separating from the sole. Overall I’d rather have no insoles at all then wear these hunks of yonke

I am an affiliate marketer, and I am owed over $1,000 in referral commissions—a payment that is now more than two months overdue. I have reached out to the shop numerous times, but I have yet to receive a clear or definitive response; instead, I have simply been redirected to various departments, each offering only vague promises. I look forward to hearing from you as soon as possible. Thank you.

I ordered the Game changers Pro $68, and the is the packaging that arrived, but the actual insoles were the lower model $45. Very disappointed when I went to mold them for my snowboard boots. I only noticed when I took them out of the package and compared them to the picture on the back of the package and saw the different shape. Probably a return bait and switch that wasn’t caught. My loss, someone else’s gain.

This company is horrible towards their customers. I won’t support them in anyway after the way customer service treated me. I wrote this review after following their instructions exactly, I didn’t flame anyone other than saying they hurt my heel. They immediately deleted my comment and treated me terribly afterwards harassing me through constant messages. It’s the most obnoxious group of people you’ll ever deal with. Reddit has a great thread describing my exact experience with hundreds of other customers saying the exact same thing. Avoid this garbage company.

Slow shipping, sneaky shipping insurance charge for insoles.., and customer service ignored my email when I contacted them for a status update after no shipment for 3 business days. After receiving the order, they were apparently out of stock of what I had ordered so they sent me the wrong graphic and thickness instead of contacting me. Oh, and they tried to hide the wrong thickness by putting it plastic bag saying "Hi" when the insole has "Mid" printed on it. Lots of red flags and unethical behavior going on here. Edit in response to seller: Shipping insurance is optional but it defaults to included so it's easy to overlook if you don't scan the itemized details before clicking the submit button. It also ships USPS which includes $100 dollars of insurance base, so completely unnecessary for insoles.

My first review didn’t change anything, so here we are again. I initially contacted customer support in January. Today, it’s July, and after more than 7 months, my issue is still unresolved. What I keep receiving are the same generic responses: 10/06: “We have explained the full issue and later reshipped the shoes…” 18/06: “I have requested the warehouse to resolve your issue right away.” 28/06: “I have informed the warehouse for your issue and they have issued a replacement for you.” 30/06: “Please check your inbox or spam folder for the latest update.” The problem? There is no email. Nothing in my inbox. Nothing in my spam folder. For months, I have been hearing that the warehouse has been contacted, that a replacement has been issued, that the issue is being resolved “right away”… yet nothing actually happens. At this point, I genuinely wonder if anyone is really handling customer cases or if these are simply automated replies sent to buy time. I returned a pair of shoes that didn’t fit. Since then, I have received the wrong pair in the wrong size, countless promises, and zero resolution. More than 7 months later, my case is still open. Judge their professionalism for yourself. Edit July 22 2026 : I have finally been contacted by someone from the customer support team who took ownership of my case. After several months of frustration, my issue has now been resolved in a professional and efficient manner. I truly appreciate the time and effort this person dedicated to finding a fair solution. While I still believe the process took far longer than it should have, I also believe it’s important to acknowledge good customer service when it happens. Thank you to the person who stepped in and handled my case professionally. It made all the difference.

Genuinely such a horrible company I wouldn’t recommend to anyone I bought insoles from them almost a month and a half ago AND STILL HAVENT EVEN SHIPPED THEM I messaged the costumer service account multiple times and kept on getting told bs reasons why they haven’t shipped them how hard is it to take some insoles and put them in a box. I mean the insoles are probably decent (I can’t really say since I haven’t got mine) but I would never ever recommend buying them from their website just go to any other online skate store absolutely crazy how horrible my experience has been

If I could give zero stars I would. After having fit issues I was instructed to remold the insoles by customer service. After doing so the heels split in my shoes and gel leak into them. After months back and forth with “customer” service they told me to just keep wearing them because they are “almost broken in”. Garbage insoles and garbage service.