FourthwallReviews of fourthwall.com

Poor customer service! Very unprofessional and unacceptable. I have been trying to connect my Fourthwall store to TikTok shop. My TikTok shop store has been approved. I came to find out, my TikTok store is disabled because the company needs to provide a warehouse ID. I kept escalating my case, but no response. I didn’t have any issues connecting my store to YouTube, but they refused to help me with my TikTok store. Customer service has really ruined the experience for me. When you have issues with your store, expect NO RESPONSE! I guess my TikTok shop will never appear on my TikTok account! This is ridiculous!

Setting up the account and store was easy. I really like that it gives you example store setups and lets you alter it to your own style! I also love that setting up tiers to connect to my other socials are easy as well.

This is a trust worthy organization. U can go with it.

Do not trust the designs they show you for the hats. The actual designs they will print for you are much lower in quality, and if you try to talk through this with them, they will ignore you over emails. It is very frustrating and has led to a lack of trust from my own customers.

Weeks of waiting, no mugs, only promises and excuses I really wanted Fourthwall to succeed because the platform itself looks great. Unfortunately, my experience has been extremely disappointing. I ordered custom mugs for my growing community and months later they are still not delivered. Every time I contact support, I receive polite and professional replies, but nothing actually changes. New explanations keep appearing: customs, documents, processing queues, compliance reviews, replacement orders... but there is still no product and no tracking movement. Meanwhile, other merchandise like shirts has arrived without problems, making the mug situation even harder to understand. As a content creator, this hurts my reputation because I have followers waiting for products that I recommended and promised would arrive. Support has been friendly, especially Daniel, who has always responded professionally. However, friendly emails cannot replace actual delivery. I am now forced to rely on PayPal Buyer Protection and seriously considering moving my entire store to another provider. If Fourthwall eventually resolves this, I will happily update this review. Until then, I can only rate my experience based on reality: Months of waiting, no mugs, no clear timeline, and no confidence that the issue will be solved. Pros: Nice platform Good website integration Friendly support staff Cons: Extremely poor order fulfillment for mugs Repeated delays No visible progress Customers left waiting for months Creator reputation affected I sincerely hope Fourthwall improves, but based on my experience I cannot recommend it at this time.

So far my personal experience has been great as a creator, the merch that has been purchased has been top tier quality! And the people who received their items - absolutely love it! ✌️🦊

99 nights in the Forest

I'm pretty new to Fourthwall but so far so good. I do find the products are slightly limited but for now I'm only creating mugs and journals. I wish you could put the design on the whole journal not just a tiny area on the front. Customer service is really good.