Fourth Frontier Reviews | Read Customer Reviews of fourthfrontier.com

Fourth Frontier Reviews | Read Customer Reviews of fourthfrontier.com

Fourth Frontier reviews

371 approved reviews, newest moderated first

Jeff K.
Jan 14, 2026
It is obvious that this team strives to…
It is obvious that this team strives to offer a world class product and support experience. My son was infrequently experiencing some irregular heart rhythm. After researching several sources we found this product as an option he could use for long term monitoring and potentially capable of offering him and his medical support team the information needed for diagnosis. After consulting his medical team, we opted to go for an even higher grade medical device. Going through the purchase and return process was pure professionalism.
Response from Fourth FrontierJan 16, 2026
Thank you for sharing such a thoughtful review. We truly appreciate you taking the time to describe your experience with us. We’re glad to hear that our product and support could play a role during your research and decision-making process, and we completely understand your choice to proceed with a higher-grade medical device after consulting with your son’s medical team. We’re especially pleased that your experience with our purchase and return process felt professional and seamless. Wishing your son all the very best, and please don’t hesitate to reach out if we can be of any assistance in the future.
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Johannes
Jan 12, 2026
amazing support
I have to say, Fourth Frontier is a whole new experience for me: I've never had such an excellent support from any company in my life. It's a young company, which really tries to make every customer happy, and for that they go even further than just the extra mile. Friendly, quick, flexible, personal. It's really amazing. I would wish every company would treat their customers like that. I was really skeptical, but through their great support, they turned me into a loyal customer.
Response from Fourth FrontierJan 13, 2026
Thank you so much for taking the time to share such thoughtful feedback. We’re truly grateful for your kind words and are delighted to hear that your experience with Fourth Frontier has been so positive. As a growing team, we put a lot of care into supporting our customers personally and making sure every concern is addressed with attention and flexibility. Knowing that our efforts helped turn your initial skepticism into trust and loyalty means a great deal to us. We sincerely appreciate your support and look forward to continuing to be there for you whenever you need us.
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Tom M.
Jan 5, 2026
Did Replace Device Finally
After many emails, they replaced my device, but they did not provide a solution for the same issue recurring on the new device! Had my device for less than a year and it quit charging. Support did take it back to look at it and installed a USB c to magnet adapter. Now after 6 months the adapter has rusted due to perspiration and now has damaged the device internally. They offered to let me buy a new unit for a discounted price after their fix made my device useless! I would strongly suggest other options! I am using a WHOOP LIFETIME currently!
Response from Fourth FrontierJan 5, 2026
Thank you for sharing your experience. We’re sorry to hear about the inconvenience this has caused and understand how frustrating this must be. Our support team is here to assist you and will be reaching out to you directly to review your case in detail. For clarity, we do not carry out internal repairs. Under warranty, we always replace the device, and in your case, you may have received a replacement device earlier. We’d still like to review the details with you and see how best we can assist further. We appreciate you bringing this to our attention and look forward to connecting with you.
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Bronson P.
Dec 30, 2025
Everything was amazing! Highly recommend this device and customer service was second to none.
Everything was amazing
Response from Fourth FrontierDec 31, 2025
Thank you so much for your wonderful feedback! We’re thrilled to hear that you had a great experience with both the device and our customer support. Your recommendation truly means a lot to us. If you ever need anything in the future, we’re always here to help.
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ASHLEY L.
Dec 26, 2025
I just love this product and company
I just love this product and company. I recently had some heart issues and would use this product to monitor my progress. I had some issues with the device but were quickly resolved by the Fourth Frontier team especially Sahid. I would definitely recommend this to everyone.
Response from Fourth FrontierDec 29, 2025
Thank you so much for your kind words and for taking the time to share your experience. We’re really glad to hear that the device has been helpful for you and that our team was able to resolve the issues quickly. It’s especially great to know that Sahid could support you during this time. We truly appreciate your recommendation and wish you continued progress and good health. If you ever need any assistance, we’re always here to help.
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Doug
Dec 26, 2025
Fantastic product and fantastic company that stands behind their product!
This is an outstanding company that stands behind their product. I had my Fourth Frontier X2 for about a year when I started having some problems with saving data. I contacted the customer service department and they attempted to work through different fixes to no avail. Poonam realized the trouble I was having and setup a return and at the same time sent me a new unit. I received the new X2 yesterday and used it today… perfection! What a great experience I had with this company and their great product. The X2 is an outstanding unit that works incredibly well and their customer service is second to none!
Response from Fourth FrontierDec 26, 2025
Thank you for taking the time to share such a wonderful review. We’re truly glad to hear that our team was able to support you and ensure everything was resolved smoothly. It’s great to know that your new Frontier X2 is working perfectly and delivering the experience you expect. Your kind words about our product and customer support mean a great deal to us, and we’ll be sure to share your feedback with the team. Thank you for your trust in Fourth Frontier and for being part of our community.
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Robert C.
Dec 25, 2025
Banti Kumar did a great job!
Banti Kumar did a great job of solving my problem quickly. I love my new monitor. Knowing your heart rate isn't enough. Being able to see the P-QRS complex gives real insight.
Response from Fourth FrontierDec 26, 2025
Thank you for sharing your experience with us. We’re glad to hear that your issue was resolved quickly and that you’re enjoying the monitor. We truly appreciate your feedback and your support of Fourth Frontier.
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Mrs M.
Dec 24, 2025
This device is potentially life changing for me
I contacted the Fourth Frontier support people as I had a problem with my new device. I was very impressed by the way they answered quickly and resolved my issue. I am using the device to monitor my heart rate as I quickly become ill when exercising outside my recommended zone. I love the way it alerts me if I am starting to overdo my exercise. This will give me much more confidence when exercising and playing with the grandchildren.
Response from Fourth FrontierDec 26, 2025
Thank you for sharing your experience with us. We’re glad to hear that our support team was able to respond quickly and resolve the issue for you. It’s wonderful to know that the alerts are helping you exercise with greater confidence and stay within your recommended zone. We’re especially happy to hear that this gives you peace of mind while staying active and enjoying time with your grandchildren. Thank you for choosing Fourth Frontier and for your kind feedback.
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