Fourth FrontierReviews of fourthfrontier.com

Nice innovative and simple usage, as per your promise. Thanks for delivering it with respect with my choice and purchase.

Poonam tried to help me on a daily basis with trying to resolve my new Frontier Zone connection problems. After trying various instructions from Poonam, neither solved the problem, with either connecting with my Garmin 1030 plus cycling computer, or Frontier X on my Apple 16 Pro phone app. Eventually, I managed to solve the problem myself, by updating the software on the Frontier X app on my phone. This allowed me to connect with my Garmin computer and Frontier X app on my phone.

I took this mountain climbing. No data. Three bike rides and it disconnects itself — maybe 4 seconds of data. When trying to connect to Garmin 1050, it says Fourth Frontier Connected — add relevant screens? Of course but main screen is blank for HR. No support number. Incredibly disappointed, and because I’m now past the 14 day refund period, no recourse. Maybe these idiots will see this and call me.

My experience with the Fourth Frontier support team was outstanding. They were very responsive and got back to my every inquiry or question. My initial X2 device was having some difficulty charging, though it required some back and forth, the support team sent me a new device that worked perfectly and also is charging perfectly, which the original never did effectively. The data that the X2 delivers it outstanding. My doctors have used it to look at what happens with my workouts. It works very well with my Garmin products and also works effectively with my Apple products. I'm very happy.

I had a problem with the battery. It was not accepting a charge. Poonam gave a detailed instructions to deal with the issue. Poonam also suggested a new cable. A new cable worked. Extremely good communication from the support team who were genuinely interested in solving the problem.

We imported a Frontier X Plus ECG Monitor to South Africa after hearing good reports from my son in New Zealand. My wife is suffering from Afib. Once arrived it was put into action and performed well, but consistently reported low battery when below about 70%. After a firmware update it decided to stop working. This was discussed with Frontier support and the fault was shared during one of FF's face to face video meetings. The result was that FF immediately dispatched a complete replacement from the United States. In my book good service can't get better than that. Well done FF and thanks for great support.

An excellent product well worth the money!! This device works more than just keeping track of vitals during exercise. I know the Frontier X2 was developed for people to wear while exercising, but I have been wearing the Frontier X2 every day 24 hours a day since my AFib diagnosis in 2022. I use it to continuously keep track of my heart rate. I do not feel Afib symptoms when they occur. The vibrating alarm system on the X2 alerts me when my heart rate gets above my normal heart rate. Alerting me that my heart is racing or fluttering. One of the best features X2 has is the ability show a live ECG report in real time. It can assist you in knowing if you need medical help or not. It has saved a trip to the emergency room. My device started improperly working and I contacted Fourth Frontier. It took several emails, but they helped solve my problem. The customer service team was stellar in their service. I can't thank them and their team enough for the patience and help I received. They replaced my device at no charge. How many companies would extend a service such as that? Not many. I highly recommend Frontier X2 and look forward to purchasing the new Frontier X Plus.

Very prompt and helpful service when needed. The monitor itself is great.