Fourth Frontier is a pioneering health tech company that builds and offers products and services for monitoring and improving heart health for people across the world. ------------------------------------------------- Frontier X2, our revolutionary patented product that provides real-time feedback on heart health to users on the move. Take control of your hearth health with the world's first smart heart monitor.If you need more information on our device and would like to speak to one of us regarding that, please book a demo call.Book a demoCalculate your heart score and get personalized insightsTake our quiz
Fourth Frontier (fourthfrontier.com) has 371 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
fourthfrontier.com
Website
fourthfrontier.com
Category
Chemicals & Plastic
Listed on Five Star Index
2026
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The company replied to 97% of reviews.
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Most recent review: October 2026.
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A very good level of response to my issue which sorted my problem quickly. I really enjoy using the monitor as it gives me comfort when I train that I am not over stretching myself.
Response from Fourth FrontierSep 8, 2023
I'm delighted to hear that you had a positive experience with our support team, and it's great to know that our monitor brings you peace of mind during your training sessions. Your satisfaction and comfort are of the utmost importance to us, and we're here to assist you whenever you need us. If you have any more questions or feedback, please don't hesitate to reach out. Happy training!
DA
david A.
Outstanding support
Outstanding support. I opened a ticket and had a solution within 4 to 5 hours that corrected the issue. Can't beat that!
Response from Fourth FrontierSep 6, 2023
That's wonderful to hear! We're thrilled to know that you had such a positive experience with our support team. Providing fast and effective solutions is always our goal, and it's great to see that your issue was resolved to your satisfaction in such a timely manner. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. Thank you for your kind words and for choosing Fourth Frontier!
RS
Richard S.
Very helpful customer service
Very helpful customer service. Great product. Would highly recommend.
Response from Fourth FrontierSep 5, 2023
Thank you for your kind words! We're delighted to hear that you found our customer service helpful and that you're satisfied with our product. Your recommendation means a lot to us.
NW
Nicholas W.
Frontier X, Ideal for heart health
I bought the Frontier Heart Monitor at the beginning of July 2022, having been diagnosed a little earlier with paroxysmal atrial fibrillation (PAF). Having learnt that certain minerals and vitamins had a supportive effect on the heart. I could tell if my heart was getting better (or worse) and I would also be able to see if I was in PAF as my condition was asymptomatic. This device seemed to be the ideal choice.
Toward the end of July this year, it kept dropping out of the blue-tooth connection to the app and finally stopped working altogether. On contacting the support group I was instantly e mailed reboot instructions. So back in business I carried on but a couple of days later it happened again, increasing and causing me great inconvenience. I was then asked to send a video of the device as there seemed to be something not right with the blue button, and approximately 10 days later was offered a replacement on return of the old one. I was then told that the new device a Frontier X2 would be sent on the Friday and the next morning I received it in a brand new box with all of accoutrements. I cannot thank the support team enough for their care and efficiency and would have given a 5 Star if it hadn't broken down in the first place and also a couple of additional app issues.
Issue 1, I do not agree with the HRV (heart rate variation) explanation, My arrhythmia results simply don't tally. 2, Running, 'Cadence' (no. of steps per minute) is worked out as an average over the full time the app is running. So stop to cross a busy road, stop to tie a shoelace, stop by falling over, Cadence becomes 0. Stop the app after cooling down or warming up before starting the run, Cadence will drop significantly, Once again I strongly recommend this device for health as well as exercise and for the support you will get if something goes wrong.
Response from Fourth FrontierAug 29, 2023
Thank you for sharing your positive experience with the Frontier Heart Monitor! We're pleased that it's been instrumental in your health journey. We're sorry for the initial inconvenience you faced, and we appreciate your understanding. Your valuable insights about HRV and "Cadence" are noted. We're glad you find our device recommendable and appreciate your kind words about our support team's efforts. If you need any further assistance, don't hesitate to reach out.
BE
Ben
Great heart rate monitor
Great products and fantastic communication when contacting them. I own the Frontier X and Frontier X2 and I needed something sorting on the Frontier X2 and everything was resolved within a week. Emails were quickly responded to and they were very proactive.
Response from Fourth FrontierAug 29, 2023
Thank you for your wonderful feedback! We're thrilled to hear that you're enjoying our products, the Frontier X and Frontier X2. We're glad we could swiftly resolve the matter for your Frontier X2 and that our communication met your expectations. Your positive experience is important to us, and we're always here to assist. If you have any further questions or needs, please feel free to reach out.
NS
nirver S.
Recently purchased a frontier x2
Recently purchased a frontier x2 from Amazon,great device,decided it was my best option following a cardiac ablation in June 2023.I had a problem with the ecg pdf option.I was contacted by the support team and resolved the issue after about 40 minutes of a group video meeting with 3 participants.I wanted the device to allow me the confirmation that my heart had recovered fully before returning to normal exercise routine.
Response from Fourth FrontierAug 25, 2023
Thank you for sharing your experience with the Frontier X2 device! We're thrilled to hear that you found it to be a great choice, especially after your cardiac ablation. It's wonderful to know that the device has been helpful in monitoring your heart's recovery and allowing you the confirmation you needed before resuming your regular exercise routine. We're glad that our support team could assist you in resolving the issue you faced with the ECG PDF option through the group video meeting. If you have any more questions or if there's anything else we can assist you with, please don't hesitate to reach out. Wishing you continued good health and successful tracking with the Frontier X2!
LR
Lori R.
Everything advertised and more
This device has everything it advertises. I love the ecg feature which I will use with my cardiologist. I’m currently using the alerts to train in zone 2 and love that feature. I’ve recommended this device to friends and family who are serious about their health.
Response from Fourth FrontierAug 24, 2023
I truly appreciate your positive feedback! It's fantastic to hear that you're enjoying the features of the device, especially the ECG feature that you find valuable for working with your cardiologist. The alerts for training in specific zones seem to be working well for you too. Thank you for recommending our device to your friends and family who are also dedicated to their health. If you ever have any questions or need further assistance, feel free to reach out. Your support means a lot to us!
QU
Quadzilla
Quick concerned attentive help.
Quick concerned attentive help.
Response from Fourth FrontierAug 23, 2023
Thank you for your kind words! We're thrilled to hear that you found our support to be quick, concerned, and attentive. If you ever need assistance in the future, don't hesitate to reach out. We're here to help!
