FourLeaf Federal Credit UnionReviews of fourleaffcu.com

Horrible bank. Steer clear. Had my account locked because I moved a few weeks ago and the change of address on my driver's ID hasn't been updated yet by the DMV. Bethpage sent no notifications of account freeze and it wasn't until I went to pay bills and buy food for my family that I found out I had no access to my account or funds. Called them and they told me I could verify my address via video call but I had to wait 10 days for the next appointment and the fraud department could only be reached by email. Customer service was terrible. 1 star is too much. If I could give them a zero star I would. Will be looking into legal action due to the lack of notifications.

I find it amusing that you refer to us as your valued customers. We have been denied two business loans in the past, (My business is now going for 31 years), and we were just denied a home equity line of credit when we have tons of equity in the house and the credit score was 810. We're tired of BFCU not working with us when you've been making money on our account funds for so many years. We'll be removing that money from you and moving on to the other banks that have been working with us. At this point I would give you one star at the most. Sincerely, Mr. A

I use the North Babylon branch and and Nydia Ferrer assistant manager is always helpful and gives the highest level of service. She is always friendly and makes sure all of my questions are answered.

I have a very complicated trust account for my parents that I am trying to resolve. I went into the Centereach branch and was assisted by Richard Olsen. He was very knowledgeable and helpful. He went out of his way to help me after other representatives at another branch had dropped the ball. I look forward to continued interactions with him to resolve my issues.

Kerry Loughlin was so helpful. She was beyond articulate, professional, courteous. I felt so comfortable taking out a loan and would recommend Bethpage, and her specifically, to everyone.

I walked into Bethpage and inquired about their CD rates and departed 15 mins later thrilled and fully impressed by Client Rep. knowledge and patience. I would definitely recommend stopping by and chatting with Delmy.

I always have a positive experience at the bethpage branches. The customer service folks are nice and helpful. I like that I can get cash with no fees at 7-11s.

Quick transaction and a pleasure to deal with the teller.