FourLeaf Federal Credit Union (FourLeaf) has been committed to the financial well-being of our members for almost 85 years. Through our full range of competitive savings and loan products, you can trust us in every step of your financial journey. From applying for a credit card to closing on your mortgage to opening your child’s first savings account, FourLeaf is here to help you reach your financial goals. FourLeaf has been an integral community partner through our charitable giving and community development programs since 2002. We are proud to help support community initiatives that make a difference in New York and beyond.
FourLeaf Federal Credit Union (fourleaffcu.com) has 261 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Also known as
fourleaffcu.com
Website
fourleaffcu.com
Category
Banking & Money
Location
Bethpage, New York
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 96% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Everyone in the branch made me feel very welcomed and Brandon Miszke, who I sat with after making my deposit with the teller, was very knowledgeable and helped me considerably. I ask that you thank Brandon for me.
john hannigan
Response from FourLeaf Federal Credit UnionMar 25, 2024
Hello! Thank you for taking the time to leave us wonderful feedback. We are pleased to hear our team mate, Brandon, assisted you in an efficient manner. We will make sure to pass along your kind words. We look forward to seeing you in the future!
PE
Pete
Horrible place to do business
Horrible place to do business. I’ve been unable to make online payments for over nine months now, despite several attempts to correct the issue. Currently unable to even make phone payments. Best to look elsewhere!
Your response to my review is pathetic. The issue was escalated, nine months ago as stated, to date you have done nothing to correct the issue except to set expectations that you never live up to. Another prime example of your company’s incompetence!
Response from FourLeaf Federal Credit UnionFeb 12, 2024
Hi Pete, We appreciate you taking the time to leave us feedback and bringing this to our attention. We would love the opportunity to address your concerns and assist you with your banking needs. If you could please email us at [email protected] with your full name as it appears on your account and best contact number we will escalate your concerns to our back office team for further assistance. We look forward to speaking with you.
MA
Martha
THE UNEXPECTED - BEST EXPERIENCE EVER!!!
Mary- Manager, John and Thomas in Mineola branch beyond incredible. My brother recommended this branch and I do the same. Bethpage in Mineola because of it's Mgr, Mary, is the gift that keeps giving. Her entire staff there is the standard. Tom and John remind of that with their knowledge and how the service and personalize customers experiences. Yes Seca in the Glen Cove branch exemplified the same efficiency,speed, patience and personalized service today. I walked away pleasantly surprised as it has not always been that way with the exception of two other people, who unfortunately aren't always there. But, Yashica made my experience in my local branch beautiful.
Response from FourLeaf Federal Credit UnionJan 11, 2024
Wow! Thank you so much for taking the time to leave us such a wonderful review, Martha. We appreciate the feedback and will make sure to pass your kind words along to our teammates. We look forward to assisting you in the future.
CH
CAROLYN H.
They are very Professional,I was…
They are very Professional,I was greeted with kindness,I'm overall satisfied with this credit union.
Response from FourLeaf Federal Credit UnionJan 11, 2024
Hi, Carolyn, We are delighted that you had a great experience with us. Thank you for taking the time to leave us a positive review!
VS
Vinny S.
Farmingdale branch is very good
Very good experience dealing with the Farmingdale branch where Karen set up my account and assisted me with documentation to follow up on my refinance loan. I already had the approval and she processed all the necessary papers. I wholeheartedly recommend them.
Response from FourLeaf Federal Credit UnionJan 10, 2024
Hello Vinny! Thank you so much for taking the time to leave us such a wonderful review. We will make sure to pass along your kind words to Karen and their team. We appreciate your feedback.
PF
pj F.
I was greeted with a hello and a smile…
I was greeted with a hello and a smile as I entered the branch office. I didn't have a long wait before I was taking care of my personal business. My experience was with a staffer with a great attitude. Thank you, Baldwin branch staff.
Response from FourLeaf Federal Credit UnionJan 10, 2024
Hello! Thank you for taking the time to leave us positive feedback. We are thrilled to hear our Baldwin team was able to assist you with all of your banking needs. We look forward to seeing you in the future!
AD
Anthony D.
They are not even close to a 1 star
They are not even close to a 1 star! I strongly suggest anyone to look elsewhere for banking and loans! They are a shady bank who will hit you with unexpected fees! But that’s not it customer service talks to you like your trash they have no professionalism in their nature! They will not answer you or hang up on you if they don’t like the conversation! Like it’s their money their rules! Not an attractive place or business to deal with! Save the headaches and money and go somewhere else!
Response from FourLeaf Federal Credit UnionJan 9, 2024
Hello Anthony! Thank you for taking the time to share your feedback with us, we want to let you know we take this feedback very seriously. We escalated your concerns to our back office team, and from our understanding our team was able to get in contact with you and address your concerns. Should you need anything further, please reach out to us directly by emailing [email protected].
WS
William S.
Random, Wrong and Without Any Concern
There was no apparent way to renew or cancel my maturing CD via their dated web site. Trying to get answers via the Message Center was frustrating; each of the 3 message-responses was random, wrong, and without any concern about actually helping me.
Finally, I discovered a hidden link and I requested that the CD be closed and the proceeds transferred. But, despite this WRITTEN request, the CD was intentionally renewed for two more years!
First and foremost, this is a very large amount of retirement money which I can’t afford to lose. And concerns about the safety of all my accounts were heighten by Newsday’s recent front-page story of a couple losing $127,000 from their BFCU account, which they thought was safe.
Obviously, I don’t need this stress every time a CD matures, or worry if my money is safe, in the interim. So, I am heeding my attorney’s advice and moving my accounts to a safer harbor.
Response from FourLeaf Federal Credit UnionOct 4, 2023
Hello William, Thank you for sharing your feedback with us. To address your concerns and ensure that we rectify these matters promptly, we kindly request that you provide your best contact number and full name on your account to our dedicated review support inbox at [email protected]. This information will allow us to escalate your concerns to our back office team for thorough investigation and resolution.
Rest assured, we are committed to improving your experience and addressing any issues you've encountered. Your satisfaction is important to us, and we appreciate your patience as we work to resolve these matters.