FortegraReviews of fortegra.com

TERRIBLE. 1st claim denied. They said what happened and I said I don't know all the stitches are coming out of the couch. They asked how did it happen? Was it from normal wear and tear? I said I don't know send a technician out to assess. They said sounds like normal wear and tear. Denied! 2nd claim for accidental pet damage (says it's covered on brochure). Sends tech out this time. He puts in for parts to fix issue. Denied! They sent email showing small print that said not covered for pet damage. Terrible company! Save your money to hire someone to just fix your furniture.

They rejected our claim for a repair since the warranty expired on a Saturday (when they were not open to file a claim) and I called the following Monday. This was even after I personally contacted the store, where we bought the power recliners from, to see what I should do about the issue with the power button. The store gave me the number to call which I did - on a date in which Fortegra was open.

They wouldn't honor the contract stating multiple reasons.

I can't even give it a one star, I wouldn't recommend for nobody. This company is the worst that I've known, very disrespectful. I've been paying for furniture coverage with them for 3 years and my dinning set only has one year and it's all scratched up and they sent a technician who came with a marker to cover it up which I denied it because covering it up with a marker doesn't take away the fact that the wood is still exposed. Since I denied the technician's help they denied my claim for a dinning set that's all scratched up everywhere and has been discontinued in store for the same reason. I repeat this company is the worst.

Horrible!! Don't buy it!! Just like other reviews! They do everything to deny you. I have watermarks on furniture, paint peeling. And they still denied and won't cover it. Such a scam just getting your money.

They are literally a scam. Denied my claim twice. I purchased a set through rooms to go and added insurance as I have small kids at home. I had the dining set for just about a year, the paint started chipping on the table and so they had someone come in check, they denied the claim saying that it’s basic wear and tear. I had them do a second review because I was told that the insurance should cover that. When the person came to check the furniture, he said it wasn’t basic wear and tear and that it should be covered. Sure enough, two weeks later, they denied the claim. Seems like they’re doing everything to avoid replacing or fixing the furniture. Do not recommend.

Bought insurance to cover a storage unit. The unit got stolen and completely wiped clean. They want a proof of "tampering" inside the unit and the lock area to accept the claim. How does one get proof of tampering when the lock was cut and the contents of the unit and the cut lock all were taken away.. This insurance is uneless

They are scammers. They don’t cover anything.