FortegraFortegra is listed under Insurance.
Fortegra (fortegra.com) has 116 customer reviews on Five Star Index, with an average rating of 2.3 out of 5.
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Christina C.
I needed a tow and it was absolutely easy and quick. I was kept updated on the timeline and progress!
Response from FortegraOct 12, 2026
It means a lot to hear your positive feedback Christina. We’re grateful you took the time to share your experience, and we look forward to continuing to earn your trust.
Fred Moore I.
They do great on roadside help but filing claim have to be on point on all ends.
Response from FortegraOct 12, 2026
Fred, we’re so happy to know that your experience went smoothly! Thank you for being part of our community. Your satisfaction is our top priority.
Jodi B.
I appreciate the driver that came and got me and took me to get our tires. He was very professional and on time.
Response from FortegraOct 7, 2026
Hello Jodi, We’re delighted to hear about your exceptional service experience! Thank you for recognizing our team's professionalism and commitment to your safety.
Ray P.
Don't bother. Terrible service. Our table had a scratch. Technician showed up, took picture and left 5 minutes later. 2 days we got call stating wasn't covered. Biggest rip off. Can you provide an email? I will gladly send all the information as there are 2 incidents.
Response from FortegraOct 1, 2026
We’re sorry to hear about your experience and understand your frustration. We’d appreciate the opportunity to look into your claim further and better understand what occurred. Please provide us with your claim number so our team can locate your claim, review the details, and follow up with you accordingly. You can send this information over to [email protected]
jimmy W.
They came quickly, they were very professional, and the gentleman that arrived at my location, was polite, professional, and completed what I needed fast, and correctly. Thank you very much for this experience.
Response from FortegraSep 25, 2026
Hello Jimmy, we’re delighted to hear about your exceptional service experience! Thank you for recognizing our team's professionalism and commitment to your safety.
Jamie G.
Simple to contact and fast, friendly customer service!! Warranty was totally worth buying. Very easy to make a claim.
Response from FortegraSep 25, 2026
It means a lot to hear your positive feedback Jamie. We’re grateful you took the time to share your experience, and we look forward to continuing to earn your trust.
Yvonne R.
The vendor Adam’s Towing had me waiting for six hours in the evening. They then texted me at 12 am stating they were sorry for the delay and acted like they had towed the vehicle. They then went to the auto shop the next morning and told the staff we were trying to take to another shop. Which was untrue. But he was starting unnecessary drama with auto shop and me. He is a liar. He also told the auto shop that he did not have time to do it and would be back.
Response from FortegraSep 21, 2026
Hello Yvonne, We’re very sorry to hear about this experience and sincerely apologize for the frustration and inconvenience caused by the delay and communication surrounding your tow. We understand how upsetting this situation must have been, especially after waiting several hours for assistance. Our Roadside Assistance Concierge Advisor will be reaching out to you directly to discuss your experience, review what occurred, and work toward addressing your concerns. Thank you for bringing this to our attention and giving us the opportunity to look into it further.
Zachary B.
Fine print scam artists. Couch I bought for 4000 randomly breaks, just from someone climbing onto the couch, and they somehow don’t consider this accidental damage. It’s somehow not covered. Like what the hell do we buy insurance for if not for random damage like this? On top of this, the tech that came out said it WAS covered and we didn’t find out for another week or more than fortegra couldn’t be bothered with it. This is bad for FORTEGRA and rooms to go for partnering with them.
Response from FortegraSep 21, 2026
Hello Zachary, We’re truly sorry to hear about your experience and understand how frustrating it can be when you’re dealing with an unexpected issue with your furniture. We certainly want the opportunity to better understand what happened and help move your claim forward. Our Concierge Team has been trying to reach you since September 16 regarding a second evaluation, but unfortunately, we haven’t been able to connect with you. Please reach out to our Concierge Team at your earliest convenience so we can discuss the next steps and further review your claim. We genuinely appreciate the opportunity to assist you.
