mary
Horrible Experience.
I was extremely disappointed with my Forkful order. None of the meals I actually ordered were included. Instead, I received a box containing leftover meals that I had not selected and did not want. I contacted Forkful about the issue, but I was told that I could not receive a refund for the amount I was owed unless I placed another order. That puts me in the position of having to spend more money on food while taking the risk that I will once again receive meals I did not order or want. I ordered specific meals for a reason, and receiving an assortment of leftover meals instead is not an acceptable substitute. I also don't think customers should have to place another order in order to receive a refund for an order that was not fulfilled correctly. Unfortunately, based on this experience, I cannot recommend Forkful. I would have preferred to simply receive the meals I ordered or receive a straightforward refund for what I did not receive.