Customer service is dreadful! I signed up under a .50% off first order and and was charged full price. I emailed and called. No return call for 24 hours. When I called again, billing could not cancel my order and refund even though order cutoff was not for 3 more days. I’m sticking with Cook Unity.
NM
Nadeem M.
Charged After Cancelling — Stay Away
I signed up for Forkful through a Venmo promotion offering 60% off, but was unable to see meal options or pricing until after entering my credit card information. Once signed up, I discovered that adding "premium items" to my cart was irreversible — there was no way to remove them, resulting in unexpected fees per meal.
After realizing this, I cancelled my subscription immediately — 8 days before my first scheduled shipment. Despite this, Forkful charged my card and shipped the order anyway. When I contacted support, I was told that all charges are non-refundable, regardless of when you cancel. Essentially, if they process your charge more than 5 days before your next order, you're stuck paying for it no matter what.
The combination of hidden pricing, a manipulative cart design, and a no-refund policy that ignores cancellations makes this one of the most deceptive subscription services I've encountered. Avoid.
RR
Ronna R.
Very Good Meals & Service
I received a coupon for Forkful when I bought a new computer and decided to try it. Forkful, as it is called on their website, is a meal delivery service in which the meals are delivered fresh, not frozen, and completely cooked and ready to re-heat either in the oven or microwave. I have placed 3 orders and the food is very flavorful and of really good quality so far. Some of my meals were even large enough to split into two smaller meals, which makes them a good value for the money.
The customer service via telephone has been good and they even called me back when they didn't answer. I researched this business and it is actually very new, having just started doing business as of August 2025!
Based on the other reviews here, I think they've had their fair share of "newbie" hiccups, but I think they must be improving. All of my 20 meals except one were exactly what I ordered. I researched possible reasons for substitutions, and sometimes a region will run out of certain entrees or ingredients. In that case, Forkful will send a meal that closely matches what you ordered. This was the case for me and the substitute meal used the same ingredients and was perfectly acceptable to me.
I went ahead and put my meals in the freezer upon receiving them because I bought more than I could eat in a few days. They have all tasted great heated from frozen in my microwave. I just heat them a couple of minutes longer. I just wanted to mention that.
To view their menu items before you sign up, just select the 'On the Menu' tab at the top of their home page. If you place an order, make sure you click the 'Skip' on button for the coming weeks. That way you can eat your first order before making subsequent orders! Try just ordering the 6-meal plan so you are not investing a lot of money at initially.
The 50% off my first order was well worth it. If you have any problems with your on-line experience, just call the number and the reps will help solve your issue! That's been my experience thus far. I'm glad I gave them a try because I haven't been disappointed.
ED
Edwards
I am in the same situation
I am in the same situation! Should have read reviews first.
It is after 7:30 pm—- no delivery, no tracking, no one answering phone or chat.
I will refuse any delivery and will put in to have my account reimbursed.
With so many having the same issues—- I have no idea how they have stayed in business.
CD
Cecile D.
No problem with meals. Delivery is problem.
I have no problem with the meals. My problem is with delivery. I have just started getting meals from Forkful and twice I have not received by delivery through no fault of my own Out of 4 deliveries, one was late, one was on time, two were not delivered. I’m 86 and need to be able to depend on my meals being delivered. I love that they are prepared without using seed oil, but what good is that to me if I can’t depend on receiving my orders? Please help.
AE
Anne E.
The worst food ever
The worst food ever. Veggies are not edible. They are SO overcooked it’s unbelievable. 2 mins to cook? More like 5.
ED
Ed
Their food is absolutely disgusting and…
Their food is absolutely disgusting and they send you your next order before you even get a chance to try your first. Every meal I tried was disgusting. Absolutely disgusting.
I would give them zero Stars if it was an option
JT
John T.
Forkfull meals has no clue about running a website
Forkful meals are a good value as they cost less than $10 per meal including shipping when ordering a 20 meal box. Also the ingredients lists on the meals is free from artificial additives and gmos.However, pausing weekly shipments is highly problematic. I wanted to order the 20 meal box once every 3 weeks. I called customer service and got them to just discontinue the shipments and they said to call them back to resume billing and shipping. That worked OK just once. But after I entered my selection of 20 meals I found that the website had inaccurately recorded my order history and there didn't seem to be a way to pause future billing and shipments. I tried calling customer service to straighten things out but only got a message that there was Noone available to take my call at noon on a weekday, so I left a message a couple of times asking for a call back but it's been a couple of days now with no response. So I ended up canceling the debit card that I had used to pay for the next shipment so that I wouldn't be billed anymore.