ForkfulmealsReviews of forkfulmeals.com

Food was decent. Delivery was ridiculous (delivered at midnight. Luckily I happened to be awake and checked my email and saw it was delivered so it didn’t sit outside all night in 80 degrees). Customer service is laughable. Barely responsive and when they do respond, it’s short and unhelpful.

**One star is too generous. If I could give zero stars, I would.** My first order was supposed to arrive on Sunday but didn’t show up until Thursday. By the time it finally arrived, I was already frustrated with the experience. When I finally tried the food, I was extremely disappointed with the taste and quality. It was nowhere near worth the price in my opinion. I immediately went to cancel my subscription, only to discover that I had already been charged around $80 for another order that I no longer wanted. I contacted customer service and was told it couldn’t be canceled. Being forced to pay for another shipment after a delayed first delivery and a product I didn’t enjoy is unacceptable. I’m requesting a refund for the unwanted order and hope the company reconsiders how it treats customers in situations like this. Based on my experience, I would not recommend Forkful.

Two stars because the food is pretty good, but the service is NOT. Three deliveries and they screwed up two of them. You get an answer on a support ticket two days too late, and the next person to touch it has no idea what the last person said. You can see the theme in these reviews - real shame these companies can cook but can’t run a business. We canceled on week four, moving on.

Pathetic at every step!!! Unsubscribe button has not worked for weeks that I have been trying to get unwanted daily emails to stop. Customer Service - Non existent is my experience. Has never answered my call or returned my call as requested. Friend said they only take orders and everybody else can pound sand.

Meals are hit and miss but that's besides the point this company is HORRIBLY RUN. When I signed up I picked my meals for the next 3 weeks, they charged me for week one then they charged me $14 the one premium meal I chose for week two which was weird. But whatever The order came as planned the problem came with week two, they charged me a day earlier then what they said they would be charging me so my card was locked, I called them immediately and fixed the issue within 24 hours mind you this charge was supposed to be on weds and it was Monday when they tried to charge me the first time, when they ran the card the second time they tried to double charge me for the premium meal they charged me $14 a week earlier. After dealing with that issue and slow customer service time it gets to literally the following Monday 2 days before I'm set to receive order number 2 and I can see no tracking number on their site. I call customer service and sit on the phone for over 30 minutes, only for the lady to tell me weird I can't see any tracking Info I'll email you about it later I can't do anything for you. I was told I'd receive an email within two hours and never heard back from her. I tried to call the next day as well as email, and received no Info about it until Thursday a day after I was supposed to have my food. Finally they gave me a tracking number telling me it's set to arrive Friday, I lol at the tracking info and this food box has been in the shipping system since the 1st 4 whole days so of course when I finally receive the box the ice packs are completely melted food packages swollen not one item was cold or able to be eaten and they've already told me they don't do refunds so I guess they'll just hear from My bank

June 3, my intro package never came yesterday. I canceled future shipments. I called and spoke to a woman who said she would call me back about my order. Never heard from her again. I called back to talk to someone and they keep hanging up on me without speaking first. I finally got through a 2nd time and was told they would credit my next box, not credit my CC. I listed all of my concerns, the tardiness, the fact that others complained about being charged during paused subscriptions, the illnesses caused by spoiled food, and the fact that the meals in that first shipment were NOT the ones I ordered. After the second phone call, today, I noticed my account was paused and not cancelled.

As our food options are very specific, Forkful Meals has offered a variety of meals that cater to our restrictions, such as no seed oils and gluten free for example. No other delivery meal products offer this. We’ve been fine with the different meals, but the customer service end leaves MUCH to be desired. Their app is NOT user friendly. For example, when trying to pick meals Our subscription is for 12 meals per week. If you mistakenly enter any amount over the allotted package, you’re automatically charged for the extra meal(s) - even if you’ve deleted the extra meal(s) it won’t correct to NO extra meals. This week I was choosing our meals for the following week’s delivery. I had 12 meals picked. My husband wanted to swap to a different meal, but unfortunately added the meal he wanted before deleting the meal he didn’t want. This made the app automatically charge my account for an extra meal. You cannot correct it on your side, their tech department has to correct it. Ridiculous. Long story shorter, I now have been charged for 4 extra meals and they’ve added a meal we can’t even consume as a twelfth meal. I tried calling their number five times. The billing dept hangs up on you. Customer Service doesn’t even answer. The only way I get through is trying their “sales” dept. They make notes and forward the problem to the billing and tech depts. Major problem with this. I have paused my current method of payment so they cannot charge me any more until they’ve credited my account for those four phantom meals they charged me for. Very frustrating. I do not recommend until they’ve credited fix their app and customer service.

I placed an order and then immediately skipped the upcoming weeks so I could just get new shipments as needed. Then I read reviews saying how this company was notorious for charging people after they had canceled or skipped, so I went back and checked and all but the next shipment had been paused. I tried to skip it again. I clicked on the skip button about 10 times and nothing would happen, so I ended up giving up and canceling my entire membership. I even took a screen shot because now I don’t trust this company at all. And guess who still got charged. I called a few times and no one answers. I emailed numerous times, even sent a screen shot of the page saying I canceled (and proof it was before the cut off date), and they still refused to give me a refund so now I have to file a dispute with my credit card company. Don’t order from this company.