JilanneD
Main frustration is with the app
I appreciate getting my medication and on time, but the app experience is very frustrating. I receive texts and notifications to fill out required check-ins and other forms, but the links never take me to the correct place or just don't load. I think if the app was more user friendly and reliable, my experience would be much better.
Response from hersAug 12, 2026
Hi Jilanne, Thank you for providing your honest feedback, and we’re so sorry for any inconvenience you experienced. We have requested further information so we can locate your account and help you as quickly as possible. We look forward to hearing back from you soon.