Nicole
Very displeased
Generally the responses I receive to my messages, sound like an AI chatbot and rarely answer the question. I received the wrong prescription dosage in the mail and nothing is being done to solve that problem until next month's shipment. I'm super displeased with how this has gone and I'll be seeking care elsewhere as soon as I'm able.
Response from hersAug 12, 2026
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team