for your O.
There was an unexplained delay between…
There was an unexplained delay between the approval and shipping and there was no communication. I hope this is not the case with future shipments.

Hers is on a mission to help the world feel great through the power of better health. We believe how you feel in your body and mind transforms how you show up in life—that’s why we offer best-in-class care that’s affordable, accessible, and personalized. Through our 100% online platform, customers can connect with licensed healthcare providers to access trusted treatments for hair loss, sexual health, weight loss, mental health, skincare, and more. If prescribed, treatment ships at no extra cost, and a subscription unlocks ongoing support from a dedicated Care Team to support you toward your goals. We provide healthcare that was designed just for you with a simple online process, innovative products, and the best experience possible. Visit forhers.com to start exploring treatment options and non-prescription products. Already a Hers customer? Share your review about your experience here.
hers (forhers.com) has 10,416 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Pharmacy & Medicine · San Diego, California
Excellent
Pharmacy & Medicine · California, California
Excellent
Pharmacy & Medicine · Palm Springs, California
Excellent
Pharmacy & Medicine · Fountain Valley, California
Excellent
Showing 1,429 reviews with 4 stars · Clear filters
for your O.
There was an unexplained delay between the approval and shipping and there was no communication. I hope this is not the case with future shipments.
Lisa
Doing okay. Not really losing any weight, but staying steady. I know it takes time to build.
Response from hersOct 24, 2026
Hey, We appreciate you sharing your experience and providing us with feedback! Your input is greatly valued here at Hims & Hers, and we're always here for you in your treatment channel whenever you may need us. The Hims & Hers Team
Cynthia S.
I received my first order but lots of confusion with the next order. Should have received it a week ago and find out there has been a glitch so hopefully my next order will arrive by next week.
Response from hersOct 24, 2026
Hi, Thanks so much for sharing your experience with us! We are here to help you in any way we can. So that we can help you as quickly as possible, we have requested the email and phone number attached to your Hims & Hers account to locate your account. We look forward to hearing back from you soon. The Hims & Hers Team
Letha G.
Makes everything eady, however, I still haven’t received my 2nd dose of nedication
Response from hersOct 24, 2026
Hi, Thank you for bringing this to our attention. We are truly sorry to hear you had a frustrating experience with us, and we'd like the opportunity to make this right. Our team has followed up with you in your treatment channel and look forward to your response. The Hims & Hers Team
Sue
Hers is quick to respond if I have questions. My original order and recent refill arrived quickly. The Hers tablets seem to be working. I definitely notice some hair growth on the crown of my head. I’m not seeing ‘gaps’ behind my ears. My hair is baby fine, one-length, an inch or so below my ears. I’d like to see more hair, but it’s definitely a noticeable improvement. Thanks.
Response from hersOct 22, 2026
Hey Sue, Thanks so much for taking the time to share your experience with us! We greatly appreciate your feedback, and are here to help you in any way we can! The Hims & Hers Team
Jerri G.
My hair is starting to get thicker.
Response from hersOct 24, 2026
Hey, Thank you for taking the time to leave an excellent rating and to document your experience with us! If you or anyone you know needs help in the future, we’re always here to help! The Hims & Hers Team
Becky D.
I like the plan bus far, but the two to 3 weeks without treatment is going to be really hard. There’s a gap between the first month and second month.
Response from hersOct 24, 2026
Hi, Thanks so much for sharing your experience with us! We are here to help you in any way we can. So that we can help you as quickly as possible, we have requested the email and phone number attached to your Hims & Hers account to locate your account. We look forward to hearing back from you soon. The Hims & Hers Team
Cynthia B.
It was fine.
Response from hersOct 21, 2026
Hey Cynthia, Thanks so much for taking the time to share your experience with us! We greatly appreciate your feedback, and are here to help you in any way we can! The Hims & Hers Team