hersReviews of forhers.com

3.310,416 reviews
Pharmacy & Medicine
Letterman Drive 1, San Francisco, California

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hers

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About hers

Hers is on a mission to help the world feel great through the power of better health. We believe how you feel in your body and mind transforms how you show up in life—that’s why we offer best-in-class care that’s affordable, accessible, and personalized. Through our 100% online platform, customers can connect with licensed healthcare providers to access trusted treatments for hair loss, sexual health, weight loss, mental health, skincare, and more. If prescribed, treatment ships at no extra cost, and a subscription unlocks ongoing support from a dedicated Care Team to support you toward your goals. We provide healthcare that was designed just for you with a simple online process, innovative products, and the best experience possible. Visit forhers.com to start exploring treatment options and non-prescription products. Already a Hers customer? Share your review about your experience here.

hers (forhers.com) has 10,416 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.

Also known as: forhers.com
Website: forhers.com
Category: Pharmacy & Medicine
Location: San Francisco, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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hers reviews

10,416 approved reviews, newest moderated first

Deborah S.
Aug 19, 2026
Running out of my medication
Running out of my medication. Recieved a message that they are having difficulties sourcing, however they had no difficulties charging my cc
Response from hersAug 19, 2026
Hi Deborah, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. So that we can help you as quickly as possible, we have requested the email and phone number attached to your Hims & Hers account to locate your account. We look forward to hearing back from you soon. The Hims & Hers Team
Suzanne M.
Aug 19, 2026
I don’t feel like anything is different…
I don’t feel like anything is different for me than before taking this pill. I understand it could take some time for the body to adjust, but I just don’t feel this is going to be successful.
Response from hersAug 19, 2026
Hey Suzanne, Thank you for bringing this to our attention. We're truly sorry to hear you had a frustrating experience with us. We have followed up with you via email and look forward to your response. The Hims & Hers Team
Maria del Pilar Terán H.
Aug 19, 2026
Es súper cool pero me encantaría que…
Es súper cool pero me encantaría que también colocaran opciones de idiomas por ejemplo español y portugues
Response from hersAug 19, 2026
Hey Maria, We appreciate you sharing your experience and providing us with feedback. Your input is greatly valued here at Hims & Hers, and we're always here for you whenever you may need us. The Hims & Hers Team
Beth C.
Aug 19, 2026
BUYER BEWARE
BUYER BEWARE: I signed up for Hers after seeing GLP-1 medication advertised starting at $149/month. What I did not understand when I signed up was that the medication cost and the required membership fee are TWO separate charges. The membership alone is $149/month. The medication is another $149/month. So what looked like a $149/month option is actually $298/month. The brand name medication (not compounded like Hers sells) can be purchased at CVS, Walgreens, Walmart and other pharmacies for just $149 with a coupon from GoodRx. As soon as I realized the true monthly cost, I tried to cancel, well before the medication was shipped. Hers refused to refund the membership fee or first months shipment of medication—even though I had just signed up and did not want to move forward at that price. Yes, the information may be somewhere in the fine print. But when a product is advertised at “$149/month,” I believe consumers should be able to clearly understand what they will actually pay each month before handing over their credit card. I’m sharing my experience because I wish I had seen a review like this before I signed up. Before purchasing through Hers, read every detail and make sure you understand the membership fee AND the medication cost.
Response from hersAug 19, 2026
Hi Beth, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. So that we can help you as quickly as possible, we have requested the email and phone number attached to your Hims & Hers account to locate your account. We look forward to hearing back from you soon. The Hims & Hers Team
Jolene Y.
Aug 19, 2026
The team works well with you to make…
The team works well with you to make sure that everything is right for you
Response from hersAug 19, 2026
Hi Jolene, Thank you for taking the time to leave an excellent rating and to document your experience with us! If you or anyone you know needs help in the future, we’re always here to help! The Hims & Hers Team
Gygi O.
Aug 18, 2026
Great experience
They answer questions, give good feedback and have encouraging advice.
Response from hersAug 18, 2026
Hey, Thank you for taking the time to leave us a 5-star review! We're thrilled we were able to offer you excellent service. Your support is greatly appreciated! The Hims & Hers Team
Farah K.
Aug 18, 2026
My hair is definitely growing and…
My hair is definitely growing and faster than I thought! I've been on for less than a month but I can already see baby hairs on my temples where I was shedding hair a lot and now I'm hoping that my hair line gets filled in more too!
Response from hersAug 18, 2026
Hey, Thank you for taking the time to leave us a 5-star review! We're thrilled we were able to offer you excellent service. Your support is greatly appreciated! The Hims & Hers Team
Sara B.
Aug 18, 2026
Quick and easy to use app
Quick and easy to use app. Staff super friendly and helpful. Everything I need in one place at a GREAT price.
Response from hersAug 18, 2026
Hey, Thank you for taking the time to leave us a 5-star review! We're thrilled we were able to offer you excellent service. Your support is greatly appreciated! The Hims & Hers Team

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