EllTo
Weight Loss Program
I signed up for their weight loss program because they had an introductory membership rate. It took them forever to send my first dose of medicine. I asked the doctor to send my prescription to Amazon because Hers is slow. The doctor sent my prescription to Amazon and then sent a cancellation so I wasnt able to purchase it. I will NEVER do business again with this company. The customer service alone makes the monthly membership fee not worth it.
Response from hersAug 20, 2026
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. So that we can help you as quickly as possible, we have requested the email and phone number attached to your Hims & Hers account to locate your account. We look forward to hearing back from you soon. The Hims & Hers Team

