Sheila P.
Food Lions dairy…
Food lion is a great store but for the last few times I been there I bought milk and even those the date on it was not expired yet it went bad before the date...other then that it's a great store and good prices....
Food Lion is listed under Grocery Stores & Markets.
Food Lion (foodlion.com) has 258 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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258 approved reviews, newest moderated first
Sheila P.
Food lion is a great store but for the last few times I been there I bought milk and even those the date on it was not expired yet it went bad before the date...other then that it's a great store and good prices....
Donna R.
my total was 230. i had a gift card i got for christmas from a friend. I told the cashier i had one for 75. She took it and charged me 75 then said my total was 305. I told her i was not buying it but cashing it in... a manager came and said i had to swipe it. i did and it did take off the75 and the total was the starting price of 230. When i told her i was charged 75 to much they argued that it right. Went back and talked to another so called manager and she said it looked like i bought and used a gift card on the transaction. I explained to her what happened so she manually added all the prices and said it was right 305... she said a gift card cannot be activated twice and that would mean the clerk would have to ring in 75.... SHE DID. She never even asked the cashier and just walked away ... Rude and stupid is what she is. 230 minus 75 is not 230..They need to hire people who listen and can add
Susan R.
In Gastonia, NC, there is a large variety of human, dog, and cat food. It is fresh. I also like the Deli, which gets out the barbecued hens every day. I bought one, and it was very tasty! I would have given a 5 rating. However, I would have to find lower priced meat. My only wish would be that the prices in meats and dog food would drop down. How about a sale: Buy one dozen eggs and get one dozen free! Food prices have been rising substantially, and it is hard for seniors to buy meat and dog food.
Customer Service A.
Store#2628, 1/6 @0900 This is a beach town and there aren’t that many of us during the off season. I live here. One would think, been here 2 years now, they would at least recognize my face and say SOMETHING, anything. Good morning, haven’t seen you in a minute, something. Does not happen. There were as many employees in the store this AM as there were customers. Not one person made eye contact. Kevin, store manager I believe, started to walk toward me and then turned around. It is obvious the store culture is not one of friendly out going customer service. There are only 2 people in this store that actually seem to recognize me and speak. What in the world?!! Customer service so easy to provide. I continue to be disappointed how that store is allowed to continue without promoting service and keeping those who live here from driving over the bridge to shop, Lowe’s, Harris Teeter or Walmart.
Patrick
Moved to the area. There are larger scale stores that may be cheaper, but the 104 Branchwood Shopping Ct, 28546 has always had everything needed. Even surprised to find more specialty items. Employees always helpful.
Larry D.
I wrote and sent a personal check to my brother for $10 in October. He went to the Vinton Virginia Food Lion and used the check to buy groceries. The cost of the groceries was $22.54. My brother was about to pay for the difference when the cashier stated don’t be concerned the additional cost can be taken care of. Not realizing what she meant the cashier somehow increased my personal $10 check to $22.54 electronically. My brother said that wasn’t right and the cashier stated it was too late and could not be changed. My brother went to another store associate and received the same comment. What l didn’t know was when the check finally cleared my bank there was no visible account of my $10 check. The processed check was electronically changed from $10.00 to $22.54. I immediately called my bank representative and stated what had happened. Basically the representative stated that was FRAUD and l disputed the charge. Now it’s December and yesterday l received a notice from a collection agency saying I’m responsible for the $22.54. I contacted my brother who will reimburse me for the cost, this will save an undue profanity letter that l already typed up for the collection agency and Food Lion in Vinton Virginia. Though my biggest question in how can a company change the amount of a personal check? Needless to say when l travel back to Virginia l will avoid the Food Lion in Vinton Virginia.
Crystal Bagby J.
For the past two years, I would buy the food lion amish potato salad. A few months ago, the price went down, but now it taste awful, like someone is using a metal spoon to mix it up. Will not buy again, it's back to making my own.
Rachel V.
Unresponsive customer support/service. I feel like I won't get a response to this either. I've had groceries delivered to my house about 5 times - it was great! However, all of a sudden - last night, I went to the webiste, input my zipcode, and it said, "We don't deliver to your location." WTH? What? I can't drive - and the store is 4 miles away. It's not that far, if you have a car. What changed? What's going on???