Food LionReviews of foodlion.com

Nice store until you check out. Always something that rings up incorrectly. Front end staff is rude and always complaining to each other. When you ask for price correction you get a terrible attitude and I was literally told to go shop somewhere else by the office person waiting on me. Store Manager was present and said absolutely nothing to either staff or me. A simple ‘I’m sorry’ from management would have gone a long way.

I was on vacation,camping at a nearby campground,and stopped in too purchase a few items,and saw that the store sold wine,so I picked up a couple bottles,I paid for my purchase,and left the store,as I was leaving the cart at the cart corral,the bag I had the wine in ripped,and one of the bottles of wine fell out and busted on the parking lot,,I went back into the store too Inform someone what had happened,so they could clean it up,before someone slashed there tire,or someone stepped on the broken glass, i went too customer service where an older lady and a young male employee were standing around,I preceded too explain too the lady what had happened.i expected her too send someone out right away,like the kid who was just hanging out,or God forbid,that she went out and cleaned it out herself,her response was I will tell Mr.so and so,I was like ok,it's on her if someone gets hurt,I did.my part by letting them know what happened,I wasn't sure what the stores policy on replacing damaged merchandise was,I asked about getting another bottle of wine or a refund, she looked at me chuckled and In a very superior and demeaning tone said "we didn't break it",I was like you don't have too.be rude.she looked at the other employee and asked him.if he thought she eas being rude, wich i.consdired too be.rude as well,beings that I was the customer,and the one she was being rude too,and the other employees opinion as roo whether she was being rude was completely irrelevant. I told her I was very disappointed in her attitude, and that i.wss just trying too.do.the right thing by informing them of the incident, and didn't expect too be treated so rudely for.my efforts

I've gone to the store in Wedgewood Plaza in ,Norfolk VA for years and it has gone downhill. Not clean or stocked, aisles full of stock and employees texting. Produce area has wilted vegetables and smells bad. Sad thing is some of the cashiers are very nice. clearly not managed well.

I love the Food Lion on Forest Hill Avenue. I think they said the store number was 1240. But anyway, every time I come in all the associates are so friendly and helpful. Always willing to do what they can to help out and are always so well kept and neat looking. The only gripe I have is that they have trouble keeping things in stock but they always apologize profusely if they don't have something. 10/10 please learn from this example.

3/21/2024 several months ago the FL creamer disappeared off the shelves. When it came back my husband bought as much as he could (that’s the only creative used for years). Well the new stuff is nasty! Took it back today. There was a sign on the front of Customer Service stating it was closed. (I believe this to be an understatement!). The woman in self checkout was standing there and I asked about a return. She asked if I could read the sign. Her attitude irritated me more than the sign! I then asked why it was closed. “The woman that worked that counter was busy making a schedule and couldn’t be disturbed!!!!” Told her I was busy trying to be a customer but it wasn’t going to last long. She told me to take it to a cashier…cashier was CLUELESS on doing a refund. I told her to get it figured out why I shopped for a few things. In the back of the store I came across the manager. Told him how I felt and the woman in self checkout needed to learn a new line. She had done nothings but antagonize the situation. He was up front to do the refund but didn’t give me as much as I’m sorry for the inconvenience, kiss my a$$, comeback again, or stay away. I think stay away is the solution. They had no creamer, cheese and I guess I should have checked the toilet paper. They can close this store..it won’t be missed!

lazy front counter employees just hanging around and dont do their jobs, and they watching you like watchdogs(esp that old lady) on self checkout lol..those lazy employees need to be fired asap!!

I don't usually go to the food Lion in Elizabeth city north Carolina store number 00192 but every chance I travel to. Elizabeth city I make sure I shop there bc the customer service is absolutely beautiful. Today I used the self checkout and a worker named Kathy Martin helped me and she was very courteous and welcoming. I really appreciate her patience with me. Im from Edenton but I will return to this foodlion. Thanks again Ms Kathy Martin. Keep shining 🌟

Este lugar es increíblemente la forma de trabajo, yo llegué al checking a las 7:30am y estuve ahí asta las 4:10pm para el delivery,