Focus CameraReviews of focuscamera.com

Don't buy used items off them they don't test out the products they sell or atleast not the ones they sell online.

Ordered camera and accessories on O1/28 and received 02/02/2020. Great service from sales rep AKidirov, did everything as promised and went beyond. Will do business again with Focus. Thank you.

Honestly, I am astonished by how many bad reviews this company has bc I have had nothing but excellent, quick, and easy service. I purchased a pair of Samsung Galaxy earbuds (LOVE THEM BTW) and unfortunately received an empty package. I sent an email to their customer service to explain the situation. A replacement pair was delivered about a week later. Well, it turns out, the original item was somehow, dropped in my yard during delivery. My landscaper found them, placed them in my mailbox, with a note. Today, I wrote to them to let them know and asked how to forward payment for the extra pair. I was told, not to worry about any additional cost, and they yet again apologized for the disservice. hmmm seems like all A's to me.

They sold me the right box 3 times containing the wrong rifle scope. 3 different boxes indicating the right scope but the box contained the wrong scope. They were good at the exchange and finally the credit but they certainly were not interested in getting me the correct product.

My package has been lost for a month. While it is not their fault that the USPS did not deliver the package, it IS their fault that the situation was handled so horribly. I requested a refund after the USPS lost track of it for over a week, in keeping with Amazon's guidelines. The seller said, on the phone, and in writing, that he had processed the refund, and that I could expect it in 3-5 business days. After two weeks had passed, I inquired about the status of the refund. He told me the item was on the way. The refund was never processed. My package has been looping between NJ and MA and disappearing for weeks at a time. I don't live in either of these states. I don't expect to ever receive the package. Amazon had to issue a refund, more than 2 weeks after I requested it, because the seller simply wanted the money, regardless of if, or when, I actually got my package, and wouldn't issue the refund that I was promised. Lying to keep my money is unacceptable. My trust in this company is destroyed. I will never buy anything from them again.

I purchased a Fuji Q4 turbine spray system to replace my old Devilbiss gun and I feel like such a fool for struggling all these years to apply high viscosity paints. Shipping was excellent and the product is top notch. My first project with the gun was spraying rust oleum hammered paint to some machinery. the paint came out fast with the 1.8 tip and did not sputter when I tipped the gun. No thinning was required and atomization was good. I figure about 1 million less trigger pulls over the life of the gun. that should leave me more time for counting money.

Ordered an item from Focus Camera that their website said was in stock. I received an order confirmation but 1 1/2 weeks later, no shipping confirmation. I contacted customer service and they informed me the order had been cancelled due to no availability. Pretty poor communication from this company.

Truly horrible seller. Shipped to wrong address and then lost package and are making me deal with it through UPS. Hope they get banned from Amazon.