Focus CameraReviews of focuscamera.com

A clear email announcing delivery would be really helpful

So im unsure how legitimate this site is, although i ordered the DJI Mini 2 on the 3rd May 2023 as a friend let me know they were on offer. To then find i didnt receive the order completion until the 6th May. I did use a credit card just in case as there are many a mixed review online. My friend then tried to order one once i had received the Fedex Tracking Info but they were out of stock... two days on and they are back in stock so he orders one. Turns out that his order has supposedly made it half way around the earth quicker than my order... mine was supposed to arrive today but is still in Shanghai but his is now due to be delivered tomorrow and has been tracked to Belgium (where timings do stack up against the Fedex flight on FlightRadar24)... i have sent numerous emails with no response. as well as contacting Fedex direct via Facebook for them to take a delve into where my supposed package is. As i have the required chargeback cover on my credit card i have took the chance and ordered another just to prove they are a real compnay or try and get the website shutdown if not. Also, the company have since changed their payment merchant and trading name. Still not sure that when and if any of them arrive thney wont be subject to customs tax and duty though?

Packing could have been better. Looks liked it was a return that was repacked. I’ll assume that was not the case. Thank you.

Your image on the website showed a Manfrotto tripod, which is one of the reasons I chose buying through your company, however, I received a Slik tripod instead. Just a little misleading

The product arrived in a timely fashion. The plastic buttons on the active video camera were gummy and had degraded. I suspect the item was stored in an excessively hot environment for a long period of time. As a result, the camera has not been used. It may be returned.

Took too long to get here.

Quick shipping, but the box arrived open and missing some pieces.

Fast shipping, but costly, could have saved money shipping via USPS. (You used Fed Ex & arrived via USPS…) Bought the camera for my daughter & she states that her moon shots with the 300mm zoom lens are blurry. Using tripod, timer & correct ISO, exposure & aperture settings.