FlyErbilReviews of flyebl.com

best Airline

I have booked a ticket from this air will airline I suppose to fly 1740 they've been told me the fly will be delayed for hours after four hours they say they're gonna fly into our time and after that they say they're gonna fly another two and a half hour time nobody know half any idea how long will it take to flight please please I will ask anybody who live around the Europe do not fly with the fly air bills or do not fly to airbil as well thank you

FLYERBIL -bør lukkes ned. Servicen er meget dårlig. Det går alt for langsomt, og der mangler personale til bagageindcheckning. Jeg har aldrig oplevet noget lignende hos et andet flyselskab.

Absolute Worst Airline Experience! AVOID [Fly Erbil ] AT ALL COSTS. This was, without a doubt, the worst travel experience I have ever had. I'm writing this review to warn others so they don't have to go through the same headache and disrespect that I did. Constant Delays: Our flights were consistently and significantly delayed with zero proper communication or explanation from the staff. They have no respect for their passengers' time. Non-Existent Customer Service: When we tried to contact them for information or to file a complaint, it was impossible. They do not answer their phones or reply to emails. Their customer service is completely non-existent. Refusal to Refund: After all the delays and issues, we requested a refund, which they have still not processed. They make promises but fail to deliver, essentially stealing our money. In short, this company has zero respect for its customers, their time, or their money. Please, save yourself the stress and financial loss by choosing any other airline. Do not use Fly erbil

Erbil Airline Review Unfortunately, my experience with this airline was far from positive. The flight did not depart on time, which caused a lot of frustration. The cabin environment was worn and unhygienic – the plane was dirty, including the seats and toilets, which did not feel safe or fresh. The food served was of low quality and was also cold. It was perceived as substandard and below all criticism. There was also no clear difference between VIP and economy class – both the comfort and service were equally lacking. The seats were very uncomfortable and hard, which made the flight even more tiring. The staff were perceived as unengaged and lacking a service mindset – something that is fundamental in an industry where customer service is key. It felt like you were not seen or well taken care of. The aircraft was a much older model, reportedly from the 70s. It is worrying that some countries do not approve these aircraft because they do not meet current safety requirements and standards. The only positive thing I can mention is that the pilots gave a professional impression and seemed competent. Unfortunately, I cannot recommend this airline. After this trip, I will not choose them again. For a much better experience, I recommend companies like Qatar Airways or Pegasus, where both comfort and service are of a much higher standard.

Don't book tickets from their official website. You can't change your ticket anymore. You have to send someone in Erbil to make them change the ticket. 65$ is also the price of directly changing a flight.

I am writing to express my deep dissatisfaction with my recent experience flying with Fly Erbil. The condition of the aircraft was poor and did not meet the expected standards of comfort or safety. Additionally, the quality of customer service was extremely disappointing — staff were unhelpful, and there was a general lack of communication and support throughout the journey. Moreover, the flight was significantly delayed, causing major disruptions to my travel plans. The number of unexpected stops, particularly in Bulgaria, was excessive and not clearly communicated in advance, further adding to the inconvenience. I kindly request that you investigate this matter and take appropriate steps to improve your services. Passengers deserve reliable flights, transparent itineraries, and respectful customer care.

I travelled with fly Erbil few days ago back to Kurdistan and back to London, it was amazing, the staff was sweet, they served us lovely warm food, provided us with water at the start and tea. All the bad reviews are LIES!!! Do not trust them, they are hating because they are against Kurdistan.