Do
Great product ordering was seamless.
Great product ordering was seamless.

Flyachilles offers stylish lighting, ceiling fans, furniture, and home décor for indoor, outdoor, residential, and commercial spaces. We are committed to quality products, secure shopping, reliable delivery, and helpful customer service.
Flyachilles (flyachilles.com) has 491 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Do
Great product ordering was seamless.
Mauricio B.
My interaction with the lady about my issue had a positive outcome. Great job.
Julie W.
Really like the style and function of the lamps we ordered. Shipping time was decent though obviously not as speedy as my “Amazon Prime” orders.
Elizabeth W.
Could have been more info on what components are essential yo make the product work.
C R.
I love many of your products. Juve that thee was no shipping fees. There were no crazy surprises at checkout. I sometimes change my mind at that point but you guys let me know up front my charges. No surprise. Can’t wait to get my lunar moon outdoor light.
Paul
Three outdoor pendant lights were purchased and received mid Nov 2025. Lights are scratched, bent, and no instructions were provided how to mount the lights on junction box outside. Flyachilles does not assist, will not approve a return or exchange the damaged light fixtures. Flyachilles can not assist beyond 45 days of receipt. Do NOT buy any products from Flyachilles. Poor quality, terrible customer service. Luz and Paul
Response from FlyachillesDec 31, 2025
Hi Paul, Thank you for sharing your feedback. We’re truly sorry to hear about your experience and understand your frustration. We’d like to clarify a few points for transparency. All Flyachilles outdoor pendant lights are inspected before shipment and securely packaged. However, shipping damage can occasionally occur in transit. In such cases, we always encourage customers to contact us as soon as possible so we can assist with replacements or solutions. Regarding installation instructions, our outdoor pendant lights are standard hardwired fixtures designed to be installed by a licensed electrician, and installation guidance is available upon request. We regret if this was not clearly communicated in your case. Our return and after-sales policy does require that any damage or issues be reported within 45 days of delivery so we can properly verify and assist. Unfortunately, requests submitted beyond this timeframe fall outside our policy coverage, which limits what we can authorize. That said, customer satisfaction is very important to us. We have reached out via email to better understand your situation and explore whether any goodwill solution may still be possible. We appreciate you bringing this to our attention and sincerely apologize for the inconvenience caused. Kind regards, Flyachilles Customer Support
mike S.
Lights were great and arrived on time
Jim M.
Pros: I love your styles and selection choices. Website is easy to navigate. Cons: I tried to buy an 8 pack but the discount for 3 or more items would not apply, so I had to buy a 4 pack, 2 pack, and a single to get the number of lights necessary while also getting the discount to apply. Also, standard shipping time is extremely long and expedited shipping is cost prohibitive.