FlyachillesReviews of flyachilles.com

The chandelier was beautiful but it was too heavy for my canister. It did take a long time to put together including the installation process. There was some miscommunication with Flyachilles and after some emails, they agreed to refund me a portion of the sales price instead of a larger store credit they offered me (this was a one time project for me). The shipping after the order was placed was much longer than expected and I needed this much sooner as I am getting my home ready for sale. If you have time, it will be fine for you. I am seeking a refund as I cannot use the chandelier.

Very responsive customer support

So far, so good. Site was easy to navigate and pictures of the product were high quality. I had also received an email for 5% discount as a new customer, but did not realize it until after I placed my order. I replied to the email to ask that the 5% discount be refunded to my card for this order. The company responded within 24 hours and the refund was applied. A great example of being customer focused.

Easy ordering. Description on the web site was accurate. Shipping updates were helpful. The light was built like a tank! High quality. Lights up trees all across my backyard. Neighbors came over offering cocktails while the enjoyed the lights on the first night we plugged them in.

There was a variety of products to choose from and the ordering process was very simple.

I bought an outdoor lamp for my patio for $122. What came was an 8 ounce piece of plastic that would blow over with a breeze. Complete JUNK. A product that Spenser Gifts would sell. The company is a rip off!!!!!!!

The product is great. Wonderful designs. I bought two moon lights that are solar powered, and just bought two more that will be hard wired. Love these designs, and the company.

I chose the Flyachilles product for its craftsmanship and timeless appeal for my home last year. When it came time to order product for the shop I knew exactly where to go.