FlowersbynoraReviews of flowersbynora.com

Scam ran by illegals

Horrific flowers delivered to a memorial service. I ordered the deluxe arrangement. Cheap and shoddy. Charged me over 100 dollars. Offerd me an eighteen dollar discount. They also claim to be a local business. They aren't.

I wish I could give negative stars. They charged 90 bucks for flowers I could have picked up in a grocery chain for 14.99. Absolute shit. They are not local maintain no physical location and farm it out to a local florist who probably has no clue to what was ordered. Do not use them for any reason.

Misdelivered bouquet. I ordered a medium size bouquet for delivery to the office where my friend works in Albuquerque NM. It was too late to get them delivered the same day as my call, so I waited to hear from my friend the following business day. She never called because the flowers were delivered to the wrong building on the wrong street. I have the delivery person's photo of where the flowers were left, and I have a picture of my friends building. Not the same number and the buildings don't have the same style exterior or front door. Having submitted multiple photo's back to Nora's Flowers customer service team, I convinced them my friend never got the flowers I ordered, and I did get a refund.

Ordered flowers in the AM for same-day delivery. Later that same day, received an email saying "Sorry - we can't fulfill this order," and this message was sent after it was too late to source another florist. Missed the deadline, communicated it very poorly (no call / text / urgency) and made me miss celebrating someone on their special day. Unreliable and awful service.

I ordered an expensive arrangement for a friend's memorial service, and no flowers were delivered. They cited supply chain problems. When I called the day before the funeral, they made no mention of any issue. If I had been told then, I would have understood & made an order elsewhere. Not happy with my experience - I would not use them again.

If I could give negative stars, I would. How do these people look in the mirror or sleep at night? The flowers for my brother-in law’s graveside service arrived AT THE END of the service and was disruptive! Flowers were lackluster, not fresh, to boot. It was a small family service and the only flowers to be there! They said “they were sorry” a dozen times and refunded $25 of the $175!! HORRIBLE BUSINESS. STAY AWAY. STAY FAR FAR AWAY!

I truly wish that I checked this website before I made a purchase. Yesterday I had the same experience when my sister received flowers, and they were not as pictured. I never received an email or call. When I sent an email as the flowers received were not as pictured: Thank you for reaching out regarding your concern with the arrangement you received. We have reviewed this picture and we’ve determined that this order is filled to value based on our substitution policy. Our substitution policy states that all items such as flowers, containers, color schemes, or plants are subject to availability. This ensures that your order is delivered in a timely fashion. Please be advised as well that sometimes our designers put flowers that hasn't fully bloomed yet to ensure the longevity of the arrangement. I have attached the policy for your reference, and it is also available on our website as well. This feedback will be used to further improve our services