FlowersbynoraReviews of flowersbynora.com

The plant they sent had fruit flies in it and infested our house. Do not buy.

The most horrible experience I faced after ordering from you. We wanted to send Lavender & White for the 25th Anniversary of our Brother. We requested the CSR who took our order to make sure flowers arrive at the destination in the AM. He promised us & charged almost $20 bucks service fee for the order alongwith the Deluxe package. The flowers didnt arrive on time. We kept following up with them & every CSR we got on phone promised to call us back with delivery status, which they didnt. After repeated phone calls the flowers finally arrived at the destination in the evening when the couple was about to leave town. To our surprise, when my family sent me the picture of the flower they received, it didnt match anything that we had ordered. It is a fraud service & they cheated us. We will take it up in the consumer forum & make sure they pay for the inconvenience & poor customer service they provided us.

I ordered flowers about noon the day before a funeral, figuring there would be no problem since they guaranteed same day delivery. They emailed me the morning of the funeral that due to supply issues they couldn't fulfill the order.

Agree with the reviews. Scsmmy. Based out of Red Bank NJ and I requested a Braintree MA florist. I specifically ordered the red white and blue basket arrangement to honor a veteran. The arrangement was made without any blue flowers. I contacted the customer service and was told that substitutions can be made to ensure timely delivery. Then they included a copy of their policy. Ok … I can understand if I purchased an arrangement named “sunshine mix” and they added more yellow flowers than orange. Or used different types of flowers. But to advertise an arrangement as red white and blue in its NAME and NOT include the 3 basic colors .. is a whole new level of scam. Then to throe the policy in my face. So beware .. if you order anything, just know you will get whatever they see fit. You just might get black flowers as a substitution for a sunny mix b/c hey, that’s their policy. Below is their response: Thank you for your effort in providing us with this photo. I have received an update from our higher operations regarding your concern. Our substitution policy states that all items such as flowers, containers, color schemes, or plants are subject to availability. This ensures that your order is delivered in a timely fashion. I have attached the policy for your reference, and it is also available on our website as well.

I ordered roses for my wife and a small box of chocolates. The flowers came, but the chocolates did not. I called back 3 times to find out what happened. The first 2 calls they hung up the phone, and the third call, I was told they would investigate and call me back. Of course they never did. SCAM…I actually paid more for the delivery and junk fees- and the candy I never received- than I did for the flowers. DO NOT DO BUSINESS WITH THESE PEOPLE!! Of If I could give them a ZERO rating I would.

My experienced was greatly disappointing and I would not recommend using this florist ever. I paid for an arrangement for a friend going through a rough time and the one they delivered looked nothing like it, it was essentially leftover weeds with one flower and a plain vase. I emailed the photos and asked them about this and their response was short and not helpful, essentially saying I agreed to any substitutions based on availability. Be prepared to get a quickly created pot of weeds if you agree to substitutions, for the price of their beautifully picutured examples. I am not sure what is more disappointing, the flowers and arrangement or the customer service response.

Business Name: Flowers by Nora Complaint Text: I am extremely disappointed with the service I received from Flowers by Nora. I placed an order with a specific delivery time request, expecting a proper, hand-delivered experience—as is standard for flower deliveries. Unfortunately, the flowers were left outside by the door on a cold day, instead of being delivered in person as promised. At no point was I informed that my delivery would not be completed in the requested time slot. There was no call, text, or email notifying me of any delay or change. This lack of communication completely ruined the experience and reflects poor customer service. Delivering flowers should be a thoughtful, personal experience—especially when people trust your company to make special moments meaningful. Leaving them unattended in the cold is unacceptable. I am requesting a full refund for the poor service and failed delivery experience. Sincerely, WL

Flowers were delivered the day after the requested date, when the function was already over.