FlowersbynoraReviews of flowersbynora.com

The arrangement was delivered with the large flower heads drooping, many leaves on various stems had brown tips, the water was already cloudy and the arrangement was supposed to have been made just hours earlier. The sad looking arrangement lasted 4 days.

Shitty business. All I can say. Never use it. Please spread the word.

Avoid at all costs. They had a very special order for flowers to be delivered to my daughter. They were professional on the phone, but a day later buried in my email was notification that they could not fullfill my order, no explanation. They were to be delivered on an anniversay and had I not called, I would never had known. I immediately ordered from another florist who has promised to deliver today, saving this very special day (I hope). Service charge added for my "free delivery". Terrible disappointment.

CRITIQUE ON THE VENDOR: “FLOWERS BY NORA” It appeared to be a local florist on the website that did local deliveries. What I found out was this is a national chain and that the complaints coming in are from all over the United States. Flowers by Nora has received numerous negative reviews with customers frequently citing issues related to delivery, product quality and misleading practices. On TrustPilot alone, there are 362 reviews with a feedback average of 1.2 The order that I placed (an 8 inch Comfort Planter Premium CP2 for $110 and fees for $136.69) was delivered on Dec 12, 2025. My receiving friend sent a picture of her and the plant to me on the same day. The plant she received was NOT like the picture I ordered from their website. I have a picture of both plants and there is no comparison. On Dec 12, 2025, I immediately called Flowers by Nora to complain about the product they delivered and that I expected that the plant that I DID order would be delivered to my friend. I have a picture of the plant (on the left) Flowers by Nora delivered and on right is the picture of the plant I ordered. No Comparison, but I am unable to include the picture in my critique here. I called 5 or more times. Sent at least 6 emails. I have corresponded with a Geraldine and a Valery Smith at their flowersbynora website …. SERVICE what a joke. They charged me $136.69 for that cheap plant and they have refunded me back $40. Where is the remaining $96.69. I did not order the plant on the left! And, I don’t expect to pay for something that a did not order.   I have processed a complaint with my credit card company Chase Bank. And, have supplied them with all the information about this fraudulent company ripping off unsuspecting customers. If you Google search (thank you Google) for Flowers by Nora you will be able to read about all of the complaints that have been swindled, like I have. Please do not do business with Flowers by Nora. Again, the plant was delivered on Dec 12th, 2025. I immediately got in touch with Flowers by Nora to complain about the delivery. It is Jan 2, 2026, and this is still an outstanding unresolved complaint. The overall feedback on the web is predominantly negative with many customers advising (like myself) to AVOID using their services. I join in on the complaints about poor product quality and misleading information they advertise on their website as their communication vehicle to their customers. Flowers by Nora should be avoided. Avoid being in the negative, time-consuming situation that I am in.

Do not use Flowers by Nora! I’m seriously questioning if they actually exist as a business. I ordered flowers the Friday before Christmas to be delivered Monday. Saturday, received an email canceling my order because flowers weren’t available. At this point, I’m not yet suspicious of them, so I call and choose something different. Spend another 15 minutes with address, phone, credit card, message… Long story short, flowers were never delivered. Still trying to get a refund! Added 12/31- I have received a refund.

I ordered flowers for a funeral. I attended the service and was embarrassed once I saw what was delivered. The picture on the.website and the actual arrangement that was delivered was not even close to looking the same. I emailed Flowersbynora with my dissatisfaction and pictures of the arrangement and was told that they reviewed the pictures and said that with their substitute policy the order was filled correctly. Not sure what they substituted with because the arrangement was not full of flowers, more greenery than anything. I’ve contacted my credit card company and will be filing a complaint with the Better Business Bureau.

I ordered a floral arrangement from Ruth's Roses for a dear friend's mother's funeral service. The Ruth Roses' sales person assured me that the flowers would be delivered promptly prior to the service and I would receive a delivery confirmation. The service began. There were no flowers delivered and no confirmation emailed. I called and was told that they had cancelled all orders that day. I asked, "Why was I not notified?' They had no response! I was devastated! They showed no compassion for not following through on their commitment! I would not advise anyone to use these incompetent and unfeeling bozos!!!

SCAM company. So sorry I didn’t see these reviews sooner.