claude F.
I ordered flowers from Flowers by Nora…
I ordered flowers from Flowers by Nora for my wife's birthday and unfortunately had a very disappointing experience. The issue was not that there was a supply problem—things happen. The issue was the complete lack of communication. I was never contacted by phone, text, or email to let me know there was a problem with my order. As far as I knew, everything was on track for delivery. Instead, I later received an email informing me that the order would not be fulfilled and that a refund had been issued due to supply issues. By that point, it was too late for me to make alternate arrangements for my wife's birthday. While I appreciate receiving a refund, a refund does not replace a missed birthday gift or the disappointment caused by finding out at the last minute that the order was never going to be delivered. If you are ordering flowers for an important occasion, I would strongly recommend confirming directly with the florist that your order can be fulfilled. Based on my experience, I would be hesitant to rely on this company for time-sensitive events. Very disappointed.


