FDEReviews of flowerdeliveryexpress.com

So...Today I placed an order for same day delivery online...then read the reviews after the pament went through. I immediately called to ensure that my $65 did not just vanish. I asked to speak to a manager or supervisor and was put off by the fact that I was asked 3 times to state my concerns before they finally transferred my call. This was an important order as I wanted to apologize to a friend of mine...TODAY! I did wait on the line for a bit...but Jose (I can't remember his ID #) picked up the line and I explained that I was not filing a complaint...but after reading reviews was looking for a solid answer as to if the flowers ordered would be coming in. I was still in the mindset that I had been scammed as he told me that he could call the florist...but could not get me in touch with the florist myself...or tell me who the florist I would be sending out the order. He was patient with all the questions I asked over and over...and listened to me state...OVER AND OVER...how important it was that the flowers and card be delivered TODAY. He put me on hold as he contacted the florist....and I did wait a bit...but he kept getting back on the line to apologize for the hold time. Told me that the florist did receive the order in time and would be on the last delivery they send out. I had him repeat himself a couple times. Even after he assured me that the order would come today...I was still checking reviews and my email for confirmation from the florist. I never got the confirmation....but the flowers did show up...and are beautiful. The price was a bit steep...and yeah I could have gotten them cheaper if I went and got them myself...but that was not an option...and was worth the extra $ for being on short notice. Everything is good right now...but I was still very uneasy until I KNEW they arrived as I could not track the order online (the link did not work) and could not get an ETA. I usually do not write reviews...but I was so sure after reading so many...that I got scammed. TLDR: Ordered...got charged..read reviews...sh!t a brick...until all ends well. Maybe I'm just lucky on a bad luck day.

I placed an order for a gift basket that included fruit, roses, and an addition box of chocolates. I was very pleased with the order but upon second thought, I should have gone for the upgrade. Next time I’ll order more. Delivery came just on time as well.

The flowers were delivered the day AFTER Mother's Day. I wouldn't be so upset, but the bouquet that arrived were 12 tulips sticking out of a vase. For $126 (after free shipping and "$40 off coupon"). They looked nothing like the picture online, and the description on the website never mentioned the low number of flowers. This is an unacceptable charge for the product received. Well noted.

The worst experience ever! Ordered flowers for my boss mother in law per his request and guess what? Flowers did not arrive!!!! Called them 4 times!!!!! Flowers arrived one day later than was ordered at 5:30 pm. How horrible is that?!!!!! Never order from them again. Do not recommend!!!!!!!!

I got really scared after reading the reviews online after I ordered the flowers for my mother. They showed up at my mother's house on time we're beautiful and the chocolates came with it and we're in very good shape. I apparently got them on a good day. Regardless thank you !

Worst customer service ever. The customer service department reads from a script and has no real answers, you can hear a bunch of background noise when speaking to them on the phone, not sure they even can hear me. Then they tell me it is either our for delivery or has been delivered and I am calling to say it hasn't been delivered. When I emailed customer service they send me a rebate of 50 so I can reorder???, that will never happen. DO NOT RECOMMEND...

i used FDE for a church event we were hosting and I was impressed they were able to bring such big arrangements especially on short notice. I also ordered a few gift baskets. Be aware that ordering things such as vases and extras can add up, but the savings still hold up in the end. Most likely going to go with them again for other events when I need big arrangements on a few days' notice.

I sent some flowers to my daughter-in-law. I wanted nice ones, so I upgraded to the more expense size. The picture was beautiful purple flowers What my Son texted me (that same day they arrived) Was a picture of what looked like were 1/2 DEAD, NOT even arranged, just thrown in a vase - piece of CRAP. I called about it. They said they'd give me a $50 credit That is totally Bogus! You try and use that credit and somehow wind up paying MORE than regular prices from better florists. This company stinks. NEVER order from them unless you want to waste your money, be embarrassed by sending UGLY - dead flowers AND spend Way too much. How else can I say it...HORRIBLE !