Florists.comReviews of florists.com

Awful. Said they delivered but didn't. Scam.

I placed an order mid January (the 17th) for it to be delivered February 1st they called me on the day it was to be delivered and told me they couldn’t deliver it but they would the next day so okay no worries. The next day I missed their call where they said again they couldn’t deliver again so I call back and it sounds like I woke up the customer service rep from a nap but it turns out there was no florists in my zip code. The reason for my review and my frustration is from the fact they let me place the order and with how much time I gave them and they still couldn’t fulfill it but if they really didn’t have a florist anywhere near me they shouldn’t have accepted my order because of the simple fact it’s a delivery service and they ask for the address in advance. It just doesn’t make sense and that’s bad business.

This is not a legitimate business. Flowers never delivered. Texted them , before I read the reviews, they send they would deliver another arrangement for free. No second delivery made but they charged me twice. Wouldn’t give out name of the florist they supposedly used. Stay away, just call an actual local florist directly!!

STAY AWAY! this company is a scam. I chose them because they were on Rakuten so I assumed they were reputable. After my friend did not receive her bday flowers and they were marked as refused, I called customer service (had to find their number on a different site, not listed on theirs). They said the local florist was just having a “rough” day and reimbursed me shipping charges only and said the flowers would be delivered that day, again-nothing. I then remembered that in 3 other occasions that I had used them, nobody said thank you. I now realize NOBODY received them. I spent over $500 worth of flowers that never got to the person intended to. Don’t ever use this company unless you want to hide under a rock for life.

Well clearly I did not read the reviews. I placed an order for a funeral arrangement a week in advance. The day before the funeral, I spoke with a representative from florists.com to ensure that it would be delivered timely, as the funeral was taking place early in the morning. They assured me that it would be delivered on time. Not only was it not delivered on time, but it was NEVER delivered, although it was indicated as "delivered" on the florists.com website. I am currently waiting on my refund. What a waste of time and energy.

Very impressed with beautiful flowers and chocs

I ordered a plant through florist.com for a funeral. On the day to be delivered I got an email at 3pm saying order could not be delivered. Extremely disappointed in this company. Never had a problem with 1800flowers. So do not use florist.com!!!

USE ANY OTHER COMPANY BUT florists.com. Placed an order for same day delivery, and woke up next day saying it was cancelled and refunded. I placed another order for same day delivery and they called me the next day saying they couldn’t complete the order and would deliver that day. They never did. Shame on me for trying that many times. Worst company ever.