Florenix Reviews | Read Customer Reviews of florenix.com

Florenix Reviews | Read Customer Reviews of florenix.com

Florenix reviews

114 approved reviews, newest moderated first

Patricia O.
Oct 2, 2026
I did not knowingly sign up for a…
I did not knowingly sign up for a repeat order / subscription when I placed an order. Trying to then extract a refund is a joke. Despite their ‘Returns/Refunds’ page saying it will be easy / no quibble / no questions asked (if within 30 days) they do not keep their promise. You get email after email avoiding it / denying (which I believe is AI generated not real people) you make no progress. I will NEVER purchase from this site again. Please be very careful.
Response from FlorenixOct 2, 2026
Hi Patricia, We’re very sorry to hear about your experience. We completely understand how frustrating it must have been to feel that the subscription was unexpected and that your refund request wasn’t handled in the way you expected. We’d really appreciate the opportunity to look into this personally and review your order and previous correspondence. Please reply here or email us at [email protected] with the email address and order number used when placing your order. I’ll personally review the details and do everything I can to help get this resolved. Warm regards, Sarah Customer Happiness Team Lead Florenix
Report
Sarah C.
Oct 1, 2026
I ordered the cocoa powder and make a…
I ordered the cocoa powder and make a drink from it. It tastes great without sugar.
Response from FlorenixOct 2, 2026
Thank you so much for your lovely review, Sarah. We’re delighted to hear you’re enjoying the cocoa powder and that you like the taste even without adding sugar. We really appreciate you taking the time to share your experience with us. Warmly, Florenix Customer Happiness Team
Report
Ayesha P H.
Sep 28, 2026
Useless product
Useless product, claims about benefits appear to be unproven. They tied me in to a subscription I did not want then ignored all my attempts to cancel. I am asking for my money back under 30 day guarantee but this appears to be a scam. No Web page, no login, no internet presence, just sales with no way to reach them except email. Buyers beware
Response from FlorenixSep 29, 2026
Hi Ayesha, We’re very sorry to hear about your experience. We understand how frustrating it must have been to feel that your concerns about the subscription, cancellation, and refund were not properly addressed. We’d really appreciate the opportunity to look into this personally and review what happened with your account and order. Please reply here or email us at [email protected] with the email address and order number used when placing your order. I’ll personally review the details and do everything I can to help resolve this for you. Warm regards, Sarah Customer Happiness Team Lead Florenix
Report
Alison T.
Sep 28, 2026
Update - Refuse to refund an unopened order…
Refuse to refund an unopened order (won't tell me where to send it either). Are keeping over £100 of my money. "our standard policy doesn’t allow full refunds on sale items. However, I want to make this right for you." By offering me 30% off a future order. As if I would EVER order from them again after this experience. Scam. Reporting to police. ***BEWARE . Update. In their own words. BEWARE.*** Our policy does state a 30-day return window with full refund eligibility after receipt. However, the policy also clearly lists an important exception: “Unfortunately, we cannot accept returns on sale items or gift cards.” As it was only available as a sale item...THIS IS A SCAM. YOU CANNOT RETURN AS THEY WON'T PROVIDE AN ADDRESS AND WILL NOT GIVE A FULL REFUND (max I was offered was 40%).
Response from FlorenixSep 29, 2026
Hi Alison, We’re very sorry to hear about your experience, especially as you received an unopened order and were hoping to have the matter resolved through a refund. We completely understand your frustration with the resolution you were offered. We’d really appreciate the opportunity to look into this personally and review the details of your order and previous correspondence. Please reply here or email us at [email protected] with the email address and order number used when placing your order. I’ll personally review everything and do my best to help get this resolved. Warm regards, Sarah Customer Happiness Team Lead Florenix
Report
Susan L.
Sep 27, 2026
I have started to feel a bit more…
I have started to feel a bit more energy , to be honest I forget sometimes to take it but I feel I. More lively will co tinned
Response from FlorenixSep 29, 2026
Thank you so much for sharing your experience with us, Susan. We’re delighted to hear that you’ve been feeling a little more energetic and lively since starting Florenix. We really appreciate you taking the time to share your feedback with us, and we hope you continue to enjoy your experience with Florenix. 💛 Warmly, Florenix Customer Happiness Team
Report
Mr. C S.
Sep 26, 2026
I can't tell what's going on in my…
I can't tell what's going on in my insides, but I have been to the doctor and he said my blood pressure was too good. The delivery was good and the communications clear. I'm looking forward to my future medicals.
Response from FlorenixSep 27, 2026
Thank you so much for sharing your experience with us. We’re really pleased to hear that your delivery went smoothly and that you found our communication clear. We truly appreciate your kind words and hope everything continues to go well with your future check-ups. 💛 Warmly, Florenix Customer Happiness Team
Report
Keith S.
Sep 26, 2026
Really impressed
Really impressed, these guys are polite, informative and helpful. Ive ordered my second batch of cocoa flavanols, purely because from my experience, its a company i can trust. If i didn't, i wouldn't have purchased from them again.
Response from FlorenixSep 27, 2026
Thank you so much for your lovely feedback, Keith. It’s wonderful to hear that you’ve had such a positive experience with our team and found us polite, informative, and helpful. We really appreciate your continued trust in Florenix and are delighted to have you back for your second batch of cocoa flavanols. 💛 Warmly, Florenix Customer Happiness Team
Report
Oakwood R.
Sep 26, 2026
This company set up regular payment…
This company set up regular payment programme without having any idea They took 3 months with no warning I would not recommend anyone use this company There are plenty of alternatives
Response from FlorenixSep 27, 2026
Hello Customer, We’re sorry to hear about your experience and understand how frustrating it must have been to see an unexpected payment. We take feedback like this seriously and always want our subscription terms and payment process to be clear. We’d be happy to look into your account and the order in question to understand exactly what happened and help resolve any outstanding concerns. Please feel free to contact us at [email protected] with your order details so we can review this personally. Warm regards, Sarah Customer Happiness Team Lead Florenix
Report