FLORE INCReviews of flore.com

Response from FLORE INCFeb 10, 2021

Hi LT, Thank you so much for the feedback. I'm so sorry that you had that experience. If you haven't received communication from our customer service department yet, please feel free to send us a direct message at [email protected] and we can make sure that your process is underway. And please feel free to let us know how we can improve your experience. We have a dedicated staff who work closely together to make sure you get everything that you need and we can't wait to follow up with you. Warmest Regards, Customer Experience Team

Response from FLORE INCFeb 10, 2021

Hi WH, Thank you so much for the feedback. I'm so sorry that you had that experience. If you haven't received communication from our customer service department yet, please feel free to send us a direct message at [email protected] and we can make sure that your process is underway. And please feel free to let us know how we can improve your experience. We have a dedicated staff who work closely together to make sure you get everything that you need and we can't wait to follow up with you. Warmest Regards, Customer Experience Team

Response from FLORE INCFeb 10, 2021

Hi Miriam, Thank you so much for the feedback! I'm so sorry that you had that experience. We have taken your feedback into careful consideration and will be reviewing the process to make it simpler and more streamlined. We see that you've been in touch with our dedicated customer service team already but if you need anything else, please don't hesitate to reach out again at [email protected]. If you want to have a call to review your results, please feel free to reach out to our Floré Care Scientist at [email protected] as well. Warmest Regards, Customer Experience Team

Response from FLORE INCFeb 10, 2021

Hi Geoffrey, Thank you so much for the feedback! I'm so sorry that you had such a challenging experience. We very much want to help you on your path to ultimate gut health and have looked into expediting your process in order to make that happen. We'll be following up to make sure that things move along smoothly but in the meantime, please don't hesitate to reach out to us at [email protected] if you have any questions, concerns or other feedback on how we can improve your customer experience. Warmest Regards, Customer Experience Team

Response from FLORE INCFeb 10, 2021

Hi Patricia, Thank you so much for the feedback. We’re so thrilled that you had such a great experience and that it was an improvement over previous experiences. If there’s anything else that you need, don’t hesitate to reach out to us at [email protected]. Warmest Regards, Customer Experience Team

Response from FLORE INCFeb 10, 2021

Hi Michael, Thank you so much for the 5 star review and your feedback! We’re so thrilled that you had such a great experience. If there’s anything else that you need, don’t hesitate to reach out to us at [email protected]. We have a dedicated staff who work closely together to make sure you get everything that you need and we can't wait to follow up with you. Warmest Regards, Customer Experience Team

Response from FLORE INCJan 22, 2021

Hi Rick, Thank you so much for the great review. Would you like to email me your contact info so that I can look into a possible reformulation for you? We'd like you to have a probiotic formulation that definitely makes you feel better. Here's my direct email address: [email protected] Shirin Treadwell, M.S. Scientific Liaison

Response from FLORE INCFeb 10, 2021

Hi Christine, Thank you so much for the 5 star review! We’re so thrilled that you had such a great experience. If there’s anything else that you need, don’t hesitate to reach out to us at [email protected]. We have a dedicated staff who work closely together to make sure you get everything that you need and we can't wait to follow up with you. Warmest Regards, Customer Experience Team