floral-expert.comReviews of floral-expert.com

I was informed by email that they were still awaiting payment so ordered again a few minutes later. I received the same order number then found out two days later that they had taken the money out of my account twice. On line chat said money would be refunded in 10 days. Nothing received for 3 weeks. No response to any of my emails either. Their phone line is not working today and no responses have been received from my use of their prescribed online form for quick responses. If they had not behaved like this I would have given a positive review as the flowers were actually very good. But then that’s the actual florist

This company is a TOTAL RUSSIAN SCAM. They robbed me of my money in early February. Read the fake af reviews! It's almost funny how fake their reviews are. If you want to make a donation to a bunch of criminals, order your flowers from here. Losers.

FRAUD!!!!!!!!!!! They take your money and they won’t deliver your order at all! Make sure to BLOCK your credit card asap! All the positive reviews are false be careful!!!!!!!!

I paid for my order, but it was never delivered. When I contacted customer service, they only responded when I inquired about new orders. The moment I mentioned my existing order, they stopped replying altogether. This lack of accountability and poor customer support is unacceptable. I would not recommend this service.

The order was accepted on January, 21rst, payment was made, delivery date was January 26th, there was no delivery. The onlinline chat Service told me that floral- expert does not deliver to Haarlem,Netherlands despite The fact that they are advertising this on their webpage. The Bouquet was supposed to be an extra surprise for my daughters birthday. I tried to contact via email ,phone, live Chat and I am not getting any whatsoever appropriate reaction

I ordered a bouquet for 60 Euros and was shocked to receive just a few flowers—clearly overpriced, at least four times more than a regular flower shop! On top of that, I tried to modify or cancel the order, but it was impossible to reach customer service or get any feedback. Extremely disappointing experience. I will never order from this place again!

SCAM! FRAUD! NASTY! took money and didn’t deliver. These people belong in prison.

Everything is great! Delivered on time, the recipient is very happy. I will definitely order more flowers in the future.