Mark S.
Great Flooring from a great company
We went to the Floor Daddy showroom in Tempe to get an idea of what we could do to replace our floors. After looking around we called and got an appointment set up for the midle of March. Jed came out and gave him our ideas and we contracted with them to do vinyl plank and a small amount of carpet. He was great!! So knowledgeable and friendly. We told him the dates that we needed to have the install done and they were able to accomodate without any problem. Sergio contacted us to review our contract and was able to show us exactly the areas since we were actually doing 3 different types of flooring. Cheryl from the installation team contacted us a couple of days before the install was going to take place. Wilson, the main installer came out on Friday the 24th to deliver the material and came back the next morning to begin the demo. He was completely done in 2 1/2 days. The carpet installer, Brian, came today and completed that part in about an hour. Everyone at Floor Daddy from start to end have been absolutely wonderful. We have never dealt with a company that provides such wonderful customer service and top notch quality. Jed was able to get us a great zero percent financing plan. Thanks to everyone at Floor Daddy for a great experience.
Response from Floor DaddyApr 30, 2026
Thank you so much for taking the time to share such a detailed review. We truly appreciate your kind words and are glad to hear how positive your experience was from start to finish. It’s great to know your visit to the Tempe showroom helped you get a clear direction for your project and that everything moved smoothly from there. Having a plan come together across multiple flooring types can feel complex, so it’s rewarding to hear the process felt organized and well handled every step of the way. We’re especially glad to hear your feedback about Jed. His knowledge and approach during the consultation make a big difference, and it’s great to know he helped guide you through your ideas while also keeping everything aligned with your timeline. Being able to meet your scheduling needs is something we take seriously, so we’re happy that worked out exactly as planned. It’s also great to hear Sergio helped bring clarity to the project by reviewing the contract and walking through the different areas. When a project involves multiple flooring types, that level of detail and communication is important, and we’re glad that stood out to you. We’ll be sure to share your kind words with Cheryl as well. Staying in touch before installation and making sure everything is ready is a key part of keeping the project running smoothly, and it’s great to know that support was helpful. Your feedback about Wilson and Brian means a lot too. Delivering materials, completing demo and installation efficiently, and finishing everything within a tight timeframe takes a lot of coordination and effort. It’s great to hear the work was completed in a timely manner and that everything came together cleanly across both the hard flooring and carpet portions. We’re also glad the financing option worked well for you. Having flexible solutions that make projects more manageable is an important part of the overall experience, and it’s great to know that added value for you. Hearing that this was one of the best customer service experiences you’ve had truly means a lot to our entire team. That’s exactly what we strive for, not just quality work, but a level of service that stands out from start to finish. Thank you again for choosing Floor Daddy and for trusting us with your home.



