Floor DaddyReviews of floordaddy.com

Response from Floor DaddyApr 22, 2026

Thank you so much for taking the time to share such a thoughtful and detailed review. We truly appreciate your feedback and are glad to hear how happy you and your mother are with your new floors. It’s great to know the installation turned out well and that you’re pleased with the final result. Hearing that the finished floors made such a positive impact, along with the newly painted baseboards, means a lot. Those finishing details really help bring everything together, and it’s great to know they stood out to you. We also appreciate your honest input regarding communication between the demolition and installation teams, as well as keeping customers more informed throughout the process. That kind of feedback is extremely valuable. Even when the end result is strong, the experience along the way matters just as much, and insights like yours help us continue improving how everything is coordinated from start to finish. We’re glad Sergio and Jason made a positive impression as well. Creating a comfortable and enjoyable experience in your home is an important part of what we do, so it’s great to hear that extended to your whole household, including Bella. That’s a great detail and definitely made us smile. Thank you again for choosing Floor Daddy and for trusting us with your home. Your feedback, both positive and constructive, truly helps us continue to improve and deliver a better experience for every customer.

Response from Floor DaddyFeb 14, 2025

Thank you so much for sharing your feedback, and we’re so glad to hear that you’re happy with the quality of the work! We truly appreciate you taking the time to leave us a review, and we value your honest input. First and foremost, we want to apologize for the delay in the scheduling of your appointment. We completely understand how frustrating it can be when a schedule doesn’t go as planned, especially when it impacts your day. While we’re glad that our team kept you updated throughout the delay, we know that it doesn’t fully make up for the disruption it caused. Timeliness is something we take very seriously, and we will be addressing this issue internally to ensure that future appointments are more punctual. We truly appreciate your understanding in this matter. On the bright side, we are thrilled to hear that the quality of the work met your expectations! Our team always aims to provide the best service and craftsmanship, and it’s fantastic to know that you were pleased with the results. We understand that the final outcome is what truly matters, and we’re happy that you’re satisfied with the finished product. Your satisfaction is our priority, and we take your feedback to heart in order to improve our service. We will work to ensure that our scheduling and communication processes are more streamlined moving forward so that we can better serve you and all our customers. Thank you again for your understanding and for choosing us for your project. If there’s anything else we can do for you in the future, whether it’s a follow-up or additional projects, please don’t hesitate to reach out. We’re always here to help, and we’d love to assist you again. Enjoy your newly completed work, and thanks again for your valuable feedback!