Floor DaddyReviews of floordaddy.com

Response from Floor DaddySep 15, 2026

Hi Shawn! Having you come back to Floor Daddy for a second project at your store really says a lot. We’re glad the experience was smooth again and that everything worked out well for Trane Supply in Tempe. Alyssa will appreciate the shoutout. Coordinating the details on a store installation takes real follow-through, and we’re glad she helped make the process easy from the beginning. We’ll also make sure the installation crew sees this. Arriving early, helping move furniture, cleaning up afterward, and treating the job professionally are all things that matter. Thank you for trusting us again and for recommending Floor Daddy. We’d be happy to help anytime you need us in the future.

Response from Floor DaddyAug 29, 2026

Terry, thank you for the great review. We're really glad to hear how much you love your new LVP! We'll definitely make sure Cheryl sees this. Keeping everything organized and staying in communication throughout a flooring project can make such a difference, so we're happy to hear she made the process easy for you. And a big thank you for recognizing the installation team and their craftsmanship. At the end of the day, you can have a great product, but the quality of the installation is what really brings everything together. Hearing that the crew delivered and that your new floors look amazing is exactly what we want to hear. Thanks for trusting Floor Daddy with your home, Terry, and especially for recommending us to others. Enjoy those new floors!

Response from Floor DaddyAug 18, 2026

Ethan, thank you for this. And congratulations on the baby! That's a pretty exciting reason to finally say goodbye to 30 year old flooring. We're really glad the crews were mindful that you were working from home while all of this was happening. Having flooring replaced can turn the house upside down for a little while, so being respectful of your space and your schedule matters. Thank you for mentioning Cheryl and Alyssa too. We'll make sure they both see this. There are a lot of moving pieces behind the scenes with scheduling crews, coordinating dates and keeping everything moving, so they'll appreciate knowing that their communication and follow-up stood out to you. Most of all, we're happy we could help get the old flooring out and give you and your growing family a fresh, clean space before the little one arrives. That's a pretty special project for us to be a small part of. Thanks again for choosing Floor Daddy, Ethan. We hope you and your family enjoy the new floors for a long time, and best wishes with the new addition to the family!

Response from Floor DaddyAug 18, 2026

Patricia, thank you so much for taking the time to write all of this. You pretty much walked through your entire experience with us, and it's really nice to hear what stood out along the way. We'll definitely make sure Jed sees what you said about him. Taking the time to actually listen and help someone find the right flooring for their home without making the appointment feel like a sales pitch is exactly how it should be. We're glad he helped you land on an LVP you love and made you feel confident about the decision. And your comments about Cheryl made us smile. The fact that you noticed she remembered your names says a lot. Cheryl talks to a lot of customers every day, but she genuinely gets to know the people and projects she's working with. We'll make sure she gets to read this. We're also really happy you mentioned the dustless tile demo. Anyone who has ever seen traditional tile demolition knows exactly how much dust that process can create. It's great to hear that you felt it was worth it and that the difference surprised you. Of course, none of that matters if you don't love the floors when everything is finished, so hearing that the installation crew exceeded your expectations is probably our favorite part. We'll make sure the crew gets credit for that too. Patricia, thank you for trusting Floor Daddy with your home. From Jed helping you choose the flooring, Cheryl keeping everything moving, to the crew bringing it all together, it sounds like the whole team showed up for you. And hearing that you'd use us again is about as good of a compliment as we can ask for. Enjoy those beautiful new floors!

Response from Floor DaddyAug 18, 2026

Lindsey, this review was fun to read. Especially the part about the stairs. We don't hear "OMG" and "stairs" in the same sentence very often, so Oscar definitely deserves some credit for that one! We're really glad you took a chance on the flooring color too. The white and gray tones can completely change a room, and it sounds like they did exactly that in your home. Brighter, more modern and "kind of fancy" sounds like a win to us. Thank you for mentioning so many people on the team by name. Cheryl will love hearing that her communication and organization stood out. There are a lot of moving parts during an installation, and she works hard to keep everyone informed without making the customer feel like they have to chase down answers. Oscar and his crew are going to appreciate this one too. The fact that you noticed the symmetry on the stairs and how carefully everything lined up says a lot about the level of detail they put into the job. Those are exactly the kinds of things a good installer notices that most people never realize went into the finished product. We'll make sure Sergio sees your comments as well. We love that he didn't just look at the finished floors and leave, but actually spent time helping you understand how to take care of them. And thank you for recognizing Rich too. It really does take several people working together to get a project from the first flooring sample to the final walkthrough. The best part might be that you're already thinking about replacing the downstairs tile to match. That's a pretty good sign we got the first part right! Lindsey, thank you for trusting Floor Daddy with your home and for giving so many members of our team some individual recognition. Enjoy the new floors, enjoy those ridiculously good looking stairs, and when you're ready to tackle the downstairs, we'll be excited to see the whole house come together!

Response from Floor DaddyJul 1, 2026

Thank you so much for taking the time to share such an incredible review. We truly appreciate your kind words, and it means the world to our entire team to hear how much you love your new vinyl plank flooring. Reading that you had great communication from start to finish is exactly what we strive for with every project. We believe that a successful flooring installation is about much more than just the finished product. It's about making sure every customer feels informed, comfortable, and confident throughout the entire experience. Knowing that's how you felt is incredibly rewarding for all of us. We're especially grateful for your recognition of Sergio and Richard. We'll be sure to share your wonderful comments with both of them. Taking the time to perform a thorough final walkthrough, answer questions, and explain your warranty in detail is an important part of the process. We want every customer to feel completely comfortable with their investment long after the installation is complete, and it's great to hear they took the time to make sure everything was covered before the project was officially wrapped up. It also makes us incredibly happy to hear how much you love your new vinyl plank flooring. One of the best parts of what we do is seeing a home completely transformed with beautiful new floors that not only look amazing but also provide durability and comfort for years to come. We hope every time you walk through your home you're reminded of how exciting this transformation has been. One of our favorite parts of your review is when you said you feel like you made new friends. That truly means more to us than you know. We work hard to create genuine relationships with our customers because we know we're being trusted with one of the biggest investments in their home. Hearing that our team made you feel that comfortable and welcomed is one of the greatest compliments we could receive. The fact that you've already recommended Floor Daddy to others is something we're incredibly grateful for. Referrals from happy customers are the highest compliment a local business can receive, and we never take that trust for granted. Knowing you were so pleased with your experience that you've already shared it with friends and family means everything to us. Thank you again for choosing Floor Daddy and trusting us with your home. From everyone on our team, thank you for your support, your enthusiasm, and your thoughtful review. We hope you continue enjoying your beautiful new vinyl plank flooring for many years to come, and if you ever need anything in the future, we'll be here and happy to help.

Response from Floor DaddyApr 30, 2026

Thank you so much for taking the time to share such a detailed review. We truly appreciate your kind words and are glad to hear how positive your experience was from start to finish. It’s great to know your visit to the Tempe showroom helped you get a clear direction for your project and that everything moved smoothly from there. Having a plan come together across multiple flooring types can feel complex, so it’s rewarding to hear the process felt organized and well handled every step of the way. We’re especially glad to hear your feedback about Jed. His knowledge and approach during the consultation make a big difference, and it’s great to know he helped guide you through your ideas while also keeping everything aligned with your timeline. Being able to meet your scheduling needs is something we take seriously, so we’re happy that worked out exactly as planned. It’s also great to hear Sergio helped bring clarity to the project by reviewing the contract and walking through the different areas. When a project involves multiple flooring types, that level of detail and communication is important, and we’re glad that stood out to you. We’ll be sure to share your kind words with Cheryl as well. Staying in touch before installation and making sure everything is ready is a key part of keeping the project running smoothly, and it’s great to know that support was helpful. Your feedback about Wilson and Brian means a lot too. Delivering materials, completing demo and installation efficiently, and finishing everything within a tight timeframe takes a lot of coordination and effort. It’s great to hear the work was completed in a timely manner and that everything came together cleanly across both the hard flooring and carpet portions. We’re also glad the financing option worked well for you. Having flexible solutions that make projects more manageable is an important part of the overall experience, and it’s great to know that added value for you. Hearing that this was one of the best customer service experiences you’ve had truly means a lot to our entire team. That’s exactly what we strive for, not just quality work, but a level of service that stands out from start to finish. Thank you again for choosing Floor Daddy and for trusting us with your home.