William
THIS PLACE IS A SCAM!!!
THIS PLACE IS A SCAM!!!! I thought I would be nice to get my constantly cold GF a fleeced lined personalized quilt for Valentine’s Day. I placed my order on January 24th, with the website saying it would take about 2 weeks to make. It is no February 13th and I still DO NOT have a blanket. I’ve emailed them twice and told them if I am not contacted by tonight that I was going to post negative reviews on every platform that I can. I’m also filing with the Better Business Bureau. I’m questioning if this is a real company. DO NOT FALL FOR THIS TRAP.
Response from FitwearproFeb 14, 2025
Hi Customer. Thank you for supporting us! As noted in the product description, the production process typically takes 5-10 days, followed by a shipping timeframe of 12-20 days. However, as stated on our website, our company would have a 7-day holiday from January 27th to February 2nd. As a result, the processing time for orders during this time will be extended by 5-7 days. https://fitwearpro.co/pages/order-processing-update-holiday-schedule Your order is in transit now and we have sent you the shipping email. Please help us check your spam folder also. (Sorry that we do not include the tracking URL here to protect our customer's private information) We will do our best to help the order to be delivered as soon as possible If you have any questions or need further assistance, please don’t hesitate to reach out. We truly appreciate your patience and continued support.