Toby C.
Bumpy Transaction
Ordered a personalized tire cover for my Jeep. Order was originally shipped to somewhere in Michigan (I’m in NC). They shipped again and order was finally received, but was not as ordered. Personalization looked good, but tire cover lacked camera hole as was ordered and was larger than ordered. I reached out and Hanna was very helpful with resolving issues. I am currently waiting on another tire cover to be shipped and will update my review once it has been received. 5/5/2026 Replacement cover was received and was correct with camera hole. It also fit a lot better this time. These tire covers run large so be aware and ask for the actual fitment chart to help with sizing.
Response from FitwearproApr 21, 2026
Hi Toby, Thank you for your feedback, and we’re truly sorry for the inconvenience you experienced with your order. We’re glad we were able to connect with you via email and reach a solution. As agreed, we have arranged to resend a new tire cover based on your requested specifications to ensure a better fit. We always strive to improve our products and service, and your feedback helps us do that. If there’s anything further we can assist you with, please don’t hesitate to reach out.