FitwearproFitwearpro - where you can customize and buy Personalized Quilt Blanket, Fleece Blanket and other personalised products.
Fitwearpro (fitwearpro.com) has 280 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Ron B.
Beware of ordering anything from Fit Wear Pro. I ordered the military jacket, and the quality was abysmal for the price of $64. It seems like everything they sell is cheap, and I suspect it’s all made in China. If you want quality, don’t buy from Fit Wear Pro. You’ll get a cheap product at a high price.
customer
I placed an order for a customized Military hat. The hats shown on their website look really good so I placed the order. I corresponded with them on the layout of patches, branch of service everything. I finally received my hat in roughly two weeks. When I open package the lettering and patches were exceptional, the hat itself is terrible cheap shiny plastic, no cotton any where. It is just a terrible product. I hope this company will refund me my money back. If not, buyers be ware.
Response from FitwearproSep 30, 2025
Hi. We're so sorry that we could not find your order number with the information you wrote here. If you placed the order with us and you are not pleased with the received item, please help us send a picture of the received item to our support email [email protected], we will check and offer you the solution as soon as possible. Thank you!
Brian L.
Placed my order on April 30. Paid extra for express shipping. While I understand the order is supposed to take 5 to 10 days to be made, I feel that the communication has been poor on the side of Fit Wear Pro. The lack of response, combined with a phone line that ALWAYS rings busy, and the less than favorable reviews....even ones that say this is a scam site....lead me to believe that my only recourse is legal action. I just want some communication and a legitimate order tracking number Thay way I'll know I am dealing with a legitimate company and have an idea of when to expect my order.
Response from FitwearproMay 14, 2025
Hi Customer. We're so sorry for the unhappy experience that you have gotten. There was a technical error making the tracking numbers can not be uploaded. We have sent the shipping email to you, along with the tracking URL for following your item. Please help us check your inbox and your spam folder also. If you need any further information or support, please feel free to contact us at [email protected]. Thank you so much for your understanding in this matter!
Mandy L.
I purchased a pair of sneakers from Fitwearpro in November 2024 to celebrate my daughter's graduation from veterinary school. Despite paying for them, I've still not received the sneakers, and it's now April 2025. Not only that they have stopped responding buyers beware I think this is a scam.
Response from FitwearproApr 11, 2025
Hi there. We're so sorry for the inconvenience that may have caused! As we informed you previously that the shipping address of the order was provided incorrectly by the customer. We are checking with the carrier about the parcel's status and will send you the update as soon as we have to your email address. Thank you for your patience with us!
William
THIS PLACE IS A SCAM!!!! I thought I would be nice to get my constantly cold GF a fleeced lined personalized quilt for Valentine’s Day. I placed my order on January 24th, with the website saying it would take about 2 weeks to make. It is no February 13th and I still DO NOT have a blanket. I’ve emailed them twice and told them if I am not contacted by tonight that I was going to post negative reviews on every platform that I can. I’m also filing with the Better Business Bureau. I’m questioning if this is a real company. DO NOT FALL FOR THIS TRAP.
Response from FitwearproFeb 14, 2025
Hi Customer. Thank you for supporting us! As noted in the product description, the production process typically takes 5-10 days, followed by a shipping timeframe of 12-20 days. However, as stated on our website, our company would have a 7-day holiday from January 27th to February 2nd. As a result, the processing time for orders during this time will be extended by 5-7 days. https://fitwearpro.co/pages/order-processing-update-holiday-schedule Your order is in transit now and we have sent you the shipping email. Please help us check your spam folder also. (Sorry that we do not include the tracking URL here to protect our customer's private information) We will do our best to help the order to be delivered as soon as possible If you have any questions or need further assistance, please don’t hesitate to reach out. We truly appreciate your patience and continued support.
Patricia Z.
Horrible!! My first order was made incorrectly. They sent me a new one. On the back is a white film and if you can remove it it removes the picture! 100% completely unsatisfied! Will never order from this company again
Response from FitwearproMay 22, 2024
Hi Patrica. I think there was an misunderstanding here. The item was produced 100% as you ordered and as we advertised. This is one side printing ornament and after we printed the design on it, the back needs to be covered a white base to protect the design. You wanted to remove the base but it's impossible, if you remove that base, that mean you are removing all the design. You sent us a picture of the item you received and we double checked the item before shipping out also. We can use our reputation to prove that there is no problem with the finished product. We also responded to your email yesterday and provide all information and pictures as required. Thank you for your understanding in this matter! If you have any question, please feel free to contact us or reply to us!
Leny
Bad item edges are rough, the picrure was just paste at the back.. it’s crazy for the price i paid for.. i am not recommending this company.
LaDonna
I ordered a flowerpot commemorating the loss of a precious pet,I have been waiting weeks for this item, tracking shows it has literally not moved, I have reached out to customer service and have not had any response to my requests. I will never order from this company. Poor service all around.
Response from FitwearproNov 14, 2023
Hi Customer. I'm sorry but we have responded to all emails from you about the order. You can check your spam folder incase they were pushed there. Otherwise, the tracking URL worked normally and your order was delivered at your address on Nov 12th. Thank you for your understanding and patience.
