Fitness Parts Warehouse Reviews | Read Customer Reviews of fitnesspartswarehouse.com

Fitness Parts WarehouseReviews of fitnesspartswarehouse.com

4.3223 reviews
Fitness & Weight Lifting
2536 Eastern Blvd, Suite 420, York, Pennsylvania

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Fitness Parts Warehouse

About Fitness Parts Warehouse

Based in York, Pennsylvania, Fitness Parts Warehouse is a family-owned and operated business dedicated to supporting your fitness journey. We have access to the entire catalog of available parts from Icon Fitness, which includes top brands like NordicTrack, ProForm, Weider, and many more.Our knowledgeable team understands the ins and outs of exercise equipment. If you're unsure about the part you need or how to get your gear running smoothly again, don't hesitate to reach out. We're experts in identifying the exact piece you need to fix your equipment. If something on your exercise machine breaks or wears out, chances are we have the replacement part you need.Let us help you stay on track with your workouts. With our extensive catalog and expert guidance, you'll be back in action in no time!

Fitness Parts Warehouse (fitnesspartswarehouse.com) has 223 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.

Also known as: fitnesspartswarehouse.com
Website: fitnesspartswarehouse.com
Category: Fitness & Weight Lifting
Location: York, Pennsylvania
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 60% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Fitness Parts Warehouse reviews

223 approved reviews, newest moderated first

Peter P.
Nov 10, 2025
The ability to identify the correct…
The ability to identify the correct part for my machine the first time.
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Bruce
Nov 10, 2025
I was shipped the wrong part
I was shipped the wrong part, based on my initial search using the iFit NTL number. Initially, I complained that there wasn't a picture attached to compare to what part I had. In the end, the correct part was out of stock, and I had to return the incorrect part. I found the correct part on Amazon for $100 less, and it was shipped the same day. Lesson learned? It's better to go with Amazon, as returns are easier when a mistake is made, and you don't have to pay to return it or incur a restock fee.
Response from Fitness Parts WarehouseNov 10, 2025
Hello Bruce, We can understand your frustration on us not having every picture avaiable. We use model number search to take you to your correct unit with all avaiable parts. From your email with your model number we sent the below responce. Please make sure to use your full model number including the version number after the decimal. We found an order for a controller part number 391855. The model number NTL17122.18 uses controller part number 406697 (Updated to 1000438). Unfortunately with the given information the wrong part was ordered.
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Armando B.
Nov 9, 2025
Excellent customer service!
Excellent customer service!! Highly recommend!
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Mansel M.
Nov 3, 2025
Professional manner
Professional manner, quick shipping.
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jehu L.
Nov 3, 2025
Product that I needed came 2 days…
Product that I needed came 2 days earlier than expected and worked just as expected.
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JR
Nov 2, 2025
Extremely slow shipping
Extremely slow shipping
Response from Fitness Parts WarehouseNov 3, 2025
We do greatly appologize for the delay on this order. We had to source it from the manfuacturer directly. We are working on stocking more and more to make things faster
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Jesse E.
Nov 2, 2025
Part is exactly what we needed!
Part is exactly what we needed!
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Tanner V.
Nov 1, 2025
Customer service 100%..Right parts the first time.
What I liked most was the quick response to customer service on the correct parts for my Norditrac Elliptical. Other places threw the wrong part numbers and it wasted time for me getting my machine up and running. Now shipping charges high for the weight of the shipment and it was sent in two parts, but still in the end a great experience. Will purchase from again.
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