Fitness Parts WarehouseReviews of fitnesspartswarehouse.com

I am getting a review request and still have not received my order. Last status showed my order somewhere in Hawaii. It has taken weeks to fill this $2.99 order and now multiple weeks to ship. I was charged $8.00 to ship a $2.99 part from Ohio to Oregon via USPS and we are about 14 days from the date it shipped and it’s still not close to arriving. I ordered this part on August 12th and there was no communication that this part would not ship immediately. Maybe is can send a true review of the part when it actually arrives. I would ask that fitness parts warehouse take this survey seriously and a minimum, refund my shipping fee.

It’s good that they’re likely the only game in town! Not only do they overcharge on parts, the calls are ridiculously expensive. And, on top of that, their billing is NOT forthright and once you have paid for their services, they send you another bill! Absolutely the worst customer service and billing department I’ve ever done business with, and that includes the IRS and Department of Education. If you can make it through with buying your own parts and installing them yourself … do it! Stay clear from these con artists.

Ordered a new drive belt for elliptical machine..over a month later I still don’t have the part…so nothing to review. Ultimately just really disappointed they can’t ‘deliver’ on their services.

On 2/25/26 I made a purchase of a poster that’s shows the workouts that can be done on a specific machine. I got the confirmation e-mail, and waited. After 18 days (3/15/26) of not hearing anything I sent an e-mail inquiring about the item, and the next day was told it would be looked into. This is all fine, but then I was sent an e-mail asking me to review my purchase, and still haven’t heard anything, so this is my review of the item.

I ordered the part on Feb 18th it is now March 9th and still have not received the part or heard anything from the company.

I ordered a wire harness for a treadmill. Order being processes on 2/16/26. I was billed on 2/16 as well. Today is 3/4/26. I have not received anything so far except an email asking me to review my experience. I have sent several emails and all I get is that it is being processed and no accurate date can be given when it will be shipped.

I ordered a part on 12/17. I received an automated email on 12/22. I have not received the part yet or any update.

Order placed Dec 6. Now Dec 24 and still waiting. Parts have not shipped yet. Very unhappy with service from this company.