Fitness Parts WarehouseReviews of fitnesspartswarehouse.com

Chris in customer support has been awesome with helping me find parts, troubleshoot my old treadmill, and even gave advice when I had trouble putting a new part on the machine. The parts shipped slow, but my treadmill is pretty old so I imagine it took a while to find the parts that I ordered. When I asked for an update, I got an IMMEDIATE reply from an actual person(Chris). Replies with my follow up questions are answered extremely quickly as well, no matter how mundane they seemed to me. Amazon customer support as an entire team could never expect to be better than Fitness Parts Warehouse's speed and support.

Part came fast and was exactly what I needed.

I found the exact parts I needed on your website. Clear and straightforward. Ordering was an easy process, pricing was reasonable, and it arrived in perfect condition. I recommend!!

The curl bushings were not in package, only the bolt. I don't need the bolt without the bushings! Please send curl bushings to complete order.

I found the parts I needed to fix my elliptical. Prices were cheaper than the manufacturer's suggested parts outlet and shipping was much cheaper. I had a question on a few of the parts and the customer service was very responsive. I am up and running again and don't have to throw away another piece of fitness equipment.

Ordered part for my elliptical using their part finder and my model number. Part arrived about a month later. Didn’t fit. They sent me the part number via email of the part they said would fit this time. Had to pay to send back wrong part and then they didn’t refund full amount either(restocking fee). The second part arrived in about 2 weeks. They did respond to the first couple of emails I sent in about 24 hours. The second part did fit but I am pretty sure I entered the model right the first time. There is no discripion of part other than a picture and the descrepracy of the part that didn’t fit was mounting hole that was 1/8 too big

Getting to speak with someone who knew the product.

Prompt service