Fitness BlowoutReviews of fitnessblowout.com

In the interest of time, I cut and pasted my 'last' correspondence to this slimy company...I'm only lucky I canceled (or tried to as you'll see) before I got this product! If they really cared about their customer base, they would have made at least some semblance of an effort to abide by my almost immediate wishes - buyer beware - read on with my aforementioned 'last' rant to them..... I have been trying to cancel this item since the day I bought it.... I called Max who I ordered this from originally (more than a few times), I emailed your cancellation department (which I was told is the only way to cancel the transaction by one of the people I talked to when I called your company directly to do so), I called and left 2 more messages with customer service, I then called my credit card company to cancel the transaction to protect myself, frankly, I did everything but contact the pope for special dispensation, and yet I get this email saying its queued up to SHIP! THANK GOD I canceled this order via every available means known to man, because trying to actually talk to someone from your company is the most frustrating and futile waste of my time I have ever experienced in my 60 years on this planet... The email reviews of your company are 100% accurate...you guys suck plain and simple. As you can see, I am copying my attorney on this email for any future litigious action from either party! I am certain this email will not be responded as well, but also know that emails are binding in a court of law. Please know this will be my final attempt at canceling this treadmill and I am now on record with my attorney for doing so. I would be remiss to say I cannot believe your company is still in business after all these years, and plan on writing a very detailed review of my own to help people like myself avoid companies like yours.

What part about I'll call you back do they not understand. Although I'm not past my delivery due date of 23 Sep 2013 I've emailed twice and called several times with the same results...nothing. My sales rep Andrew didn't bother to call me back yesterday after he promised he would and all attempts to get status on my already paid for product with expedite shipping falls on deaf ears. I believe I've wasted my time and money on this business; already started seeking legal help. But they are so nice till they have your money...

My spouse and I ordered a treadmill from this company after shopping locally and their price was good. We ordered the Freemotion 790. After we ordered I started looking at reviews online and began to worry. We almost decided to cancel but instead contacted FitnessBlowOut with our concerns. I contacted them my email on a weekend night and Monday morning they had answered me and was very courteous and reassuring. When the treadmill shipped from the factory FitnessBlowOut emailed again to let us know and gave us a tracking number. We received the treadmill about 3 weeks after it was ordered. Set it up and I have used it everyday. Cable company ran another line to the TV on it and we wirelessly connected to the internet on it. We have had no problems. I don't understand why some have problems apparently and others don't but to my great relief; our experience was a good one.

I ordered a DiamondBack 910 upright indoor cycle on 7/24/13. I did not get an invoice until I called and asked for one a week later. When it arrived it had the wrong item as well as the wrong spelling of my name and incorrect city where I live. I notified the company and they sent me a corrected invoice for what i ordered. Then I get a call from UPS freight telling me my order is ready and they will deliver on 8/7/13. I notice the weight of the item to be delivered is wrong and call the company who inform me they sent the wrong item and I should refuse shipment which I did. Then on 8/8/13 I get a note that my bike was delivered. At this point I realized this company is incompetent at best and a scam operation at worst. I cancelled my order on 8/8/13 via voice mail and 8/9/13 via e-mail and 8/12/13 in person and again on 8/13/13 in writing. I cancelled again in person on 8/14 and again in writing via e-mail on 8/16. Still awaiting refund. If they ever send it I will note that in this review. I have cancelled the charge on my credit card. Everyone I spoke to was very nice but they have been stringing me along.

DON'T GIVE THEM YOUR CREDIT CARD NUMBER!!! Salesman did not inform me of cancellation policy, which is a truly absurd policy. If you do not cancel--in writing--on the same day you ordered, you are subject to shipping charges and restocking fees! They claim they ship within ten minutes of your order--how ridiculous is that. I told the salesman to hold the order until I had a chance to check with the person who was to receive this as a gift from me. I assured him I would call back the same day. When I called back to cancel, the salesman was unavailable, so I left a voice message cancelling the order. I received an email the next day congratulating me on my purchase and assuring me that shipment was on the way. I promptly emailed customer service requesting a cancellation. I heard nothing. The order was placed on a Saturday, so of course, customer service is unavailable all week-end. On Monday morning, I dialed the customer service extension and was on hold for over 30 minutes. My credit card conpany is currently investigating this company and assures me I will not be held responsible for any charges from Fitness Blowout. Apparently the BBB has had large number of complaints that mirror mine.

I purchased a Life Fitness Commercial Treadmill from fitnessblowout.com in 2010. Circumstances required I call on fitnessblowout.com twice to honor their warranty. Their staff had gone above and beyond my expectations in assuring my product received required repairs. It is refreshing to work with a company that honors promises to their customers and cares about their needs.

Ordered on line November 19, 2012, order cancelled November 26, 2013 when customer reviews published in various web sites. Revealed voluminous, damaging reports of their poor business conduct, over 90 in rip-off.com alone. Notified Merchant by phone and email as directed on receipt: [email protected]. Merchant responded immediately and informed me, "it’s not going to be as easy as you (I) think to cancel". In house credit was set up with the seller and the seller has refused to void that charge. They are now making collection calls and sending collection letters for the full amount, even though the ordered was cancelled, no merchandise delivered and no value was received.

OMG.. where does one begin? I ordered my new treadmill on Nov.23,2012.. So very excited to be getting a fabulous machine to kick start the new year off with. Was told that because of heavy sales of this paticular machine that it could take up to 6 weeks.. I said. 6 WEEKS??? right then I had a feeling that DANG.. thats a long time to wait for a machine.. well then again.. thats proof that Im getting a great one. WRONG. Finally after calling several times they give me a tracking number and the freight company calls and to see if we are home.. I am not at home and my husband is disabled and can not drive.. they can not come to the house because of where we live .. so instead of them getting another truck my husband goes to meet them at WALMART.. he has to get a truck .. and get some help .. the box is damaged pretty bad and the truck driver writes that on the slip.. my husband and his friend about break their backs getting this equipment off the truck and into the other truck and bring it home. getting it into the house was another ordeal because of the weight and bulky of the box. down into the family room from a flight of stairs. ( It states on the shipping paper.. DO NOT HAVE CUSTOMER ASSIST WITH UNLOADING!) But no one bothered to tell that to my husband and he is legally blind and would not have seen it on the paper for himself. So.. Im all excited and get home and this thing is all banged up.. scratches everywhere.. and the belt is making this terrible sound.. Im like OMG.. what is the deal with this thing.. looks like its been sitting in someones basment for years! My husband says.. yeah well the box was demolished.. I guess it got screwed in shipping.. Im like I don't think this much damage could come for something that was in a box.. could it? then the monitor is all screwed up.. dark with lines running through it so you can not see the numbers clearly. I call the company right away, and on the papers inside they give you it says.. STOP if you have any questions, or parts are damaged or missing, PLEASE DO NOT CONTACT OR RETURN THIS PRODUCT TO THE STORE. Then it gives you FREEMOTION customer service to call.. So I call the number it provides.. WELL DO YOU KNOW this woman is trying her very best to have someone come out and put new parts on this machine? I said. I don't think so.. I want a brand new machine because that is what I paid for. well we can make it like new..REDFLAG!.. I Said no thank you, I am calling FITNESS BLOWOUT and they must replace this with NEW. I ORDERED NEW.. NOT USED.. and heres the kicker.. how I found out it was used.. It says.. GREAT JOB JENNIFER! on the monitor.. well my name is Debra Soo After numerous calls to the crap company. they say. OK we are sending you a new machine.. after they tell me its going to cost me another $200 for delivery when the gal says.. we really should charge you $269.00 but we will deduct $69.00 I WROTE THEM BACK and said YOUR JOKING RIGHT?.. GUESS what.. IM DONE WITH YOU CROOKS.. and I will handle matters my way from here on out. so then I get a call this morning saying that we have a delivery set up for you on Thurs. of this week. I told the UPS. no thanks.. I refuse delivery.. I have a piece of crap sitting in my basement right now.. that they need to pick up. So I have been in touch with my credit card company they say they will back me and I am gaining all info I can to fax over to them to help myself and others with this crooked company. I am hoping to have a investigation done by one of the news stations or television shows.. No one should have to deal with being ripped off.. Its one of those things in life I have 0 tolerance for! If you are wanting to join forces to take this crooked company down.. nows the time. Debra