Fitness BlowoutReviews of fitnessblowout.com

The order came as promised, Everything was set up and everything was great. When I tried to get the annual service I was unable to get any help. I emailed, called daily I called service, sales, anyone. We never got the annual service that we bought with the order. I would not buy again but I am not unhappy with what I ordered. It has been a few years and they still work even being used daily.

Ordered $13000.00 in machines was shipped timely and set up great. Installer came back and fixed a cable that was on wrong. Installer helped up over the phone with another issue. happy with machines and issues ere handled until the 1st one year maintenance. I called everyday for months then Alex said they were not getting calls back from tech. Today i called and there was a weird answering machine So I guess they do not come with free lifetime maintenance.

On 11/28/2008 (Black Friday), I ordered a CardioZone CG3HR Elliptical from Matt at FitnessBlowout. On 12/23/2008 (while out of town), I received a call from Matt, informing me that this Elliptical was not longer available and that I would need to choose another. Upon returning home on 12/30/2008, I tried to reach Matt by phone to discuss my order - no response to my message. The next day, I called their customer service department, was told that Matt was with another customer and would get back with me later that day. After the third call to the customer service rep, he left me "on hold" until Matt was available to take my call. Matt did recommend another elliptical - FreeMotion fs6. I told him that he needed to credit my credit card for complete amount of the original order before I would place an order for the second. He said that was fine, that he had to speak with "Joanne" (billing dept?), that he would send me a confirmation email, and that the FreeMotion fs6 would arrive within 7-10 days. I heard nothing further from Matt, no email, no phone call, and my CC was not credited so on 01/06/2009 (again after several calls to him and to customer service), I reached Matt and asked about the status of our transaction. At that time, he emailed to me the invoice for the second elliptical and explained that my CC would be credited with the difference in price. I said that was not acceptable...I wanted the entire amount of the first transaction to be credited before charging the second. He claimed to have "misunderstood" and that Joanne would call me within the hour. I waited three hours....then I sent Matt an email demanding he credit my CC and not to charge my card for the second elliptical. No response. I then went to the FitnessBlowout website to email their customer service dept and billing dept...the email site didn't work!! The next day, I left a phone message for Joanne...no response. I also tried to fax a message to to the fax number on their website...the number rang and rang...the fax wou UPDATE: My account was credited and the general manager (Steve) offered a better price on the elliptical.